Security Officer L1

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

What we are looking for

Sunday -Tuesday 0700-1900 and Wednesday 0700-1300

Key Roles and Responsibilities:
Executes security operations with a higher level of responsibility, including conducting patrols, monitoring security systems, and responding to incidents in accordance with established protocols.
Oversees and manages access control systems, including badge issuance, user permissions, and access levels. Regularly audits access logs, identifies anomalies, and takes appropriate actions to address any unauthorised access attempts.
Leads or assists in the response to security incidents, conducts investigations, gathers evidence, and prepares detailed incident reports to be reviewed by Security Management. Collaborates with law enforcement agencies when necessary.
Monitors and maintains security technologies, including CCTV systems, and access control systems. Troubleshoots and reports technical, maintenance, or safety issues, coordinate with vendors and/or Security Management.
Enforces security policies, procedures, and guidelines in alignment with industry best practices and regulatory requirements. Educates employees on security protocols and provides training to enhance security awareness.
Stays updated with the latest security technologies, emerging threats, and industry trends. Proactively identifies areas for improvement, proposes innovative solutions, and implement effective security measures to strengthen NTT Data Centre's security posture.
Fosters strong working relationships with other departments, stakeholders and external partners. Communicates security-related information, risks, and recommendations to management and assist in decision-making process.
Ensures that the client, its associates, and NTT Data Centre employees are provided with a safe and professional work environment.
Ensures that daily administrative documentation is kept concise and complete at all times.
Maintains all daily assigned equipment in functional and presentable condition.
Responds to all requests for assistance relayed by employees or clients; completes various company or client assignments as required.
Assists in performing and maintaining the Shipping and Receiving tasks.
Investigates and reports fires, evacuations, hazardous situations/other facility related events. Responsibilities include crowd control and assisting Fire Department/EMS or other officials during these processes.
Performs other job-related duties as assigned.
Regular, predictable attendance is essential for satisfactory performance.
Knowledge, Skills and Attributes:
Knowledge of occupational hazards and safety rules
Ability to remain calm in an emergency
Knowledge of the Data Centre Security Best Practices
Excellent customer service skills
Excellent ability to communicate clearly and concisely in both written and verbal methods with business stakeholders, clients, vendors, and team members
Ability to operate in and promote a rigorous process-driven team environment
Ability to logically analyse and solve problems
Strong organisional skills with the ability to multi-task multiple projects
Ability to work with a flexible schedule as required
Strong Team Player with the ability to follow instructions
Advanced knowledge of the access control and monitoring systems’ standard methods, practices, tools and equipment for the security team, including advanced knowledge of Matrix and its interface with access control
Advanced knowledge of closed circuit television video (CCTV) in order to export and email videos
Advanced knowledge of occupational hazards and safety rules
Demonstrated ability to utilise non-standard programmes
Demonstrated ability to utilise security systems for reports and investigations
In-depth knowledge of the Data Centre Security Best Practices
Demonstrated ability to correctly escalate issues up the chain of command.
Ability to interpret policies and procedures in order to make recommendations on updates
Detailed understanding of all NTT GDC environment
Must be comfortable working in a highly critical, highly confidential, fast paced environment with shifting priorities
Must be able to respond to emergency situations at the data centre
Must be willing to work outside normal business hours, including weekends, late nights, holidays and be part of on-call protocol
Strong knowledge of NTT Data Centre security protocols, access control systems, surveillance technologies, and incident response procedures.
Proficient in using NTT Data Centre security technologies and computer systems, including access control systems, CCTV systems with digital recording and photo ID, incident management, and Microsoft Office applications.
Understanding of relevant regulations and standards related to data centre security, such as ISO 27001, SOC 2, and GDPR.
Academic Qualifications and Certifications:
High School diploma or GED required
Completion of Security Officer Level 1 Training Track (Internal Candidates)
Possession of certifications such as Certified Protection Professional (CPP)
CPR/First Aid Certification
Required Experience:
Some demonstrated experience in a security position within a data centre environment.
Some demonstrated experience in Security Officer Level 1position (Internal Candidates)
Some demonstrated experience with standard methods, practices, tools and equipment for the security team

Compensation Pay Range

This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $18.90 - $23.60 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.