Description

Jim Shorkey Gainesville KIA is hiring for a Service Advisor to join our team! This position acts as a liaison between the customers and our Service Technicians. As a Service Advisor, you will be the main point of contact for our valued customers, assisting them with their automotive service needs and making it a great experience.

Job Responsibilities:

Greeting our customers
Actively listening to customers needs and scheduling appointments when needed
Consulting mechanics regarding necessary repairs
Providing customers with information and advice on their vehicle
Using your knowledge of our products and services to sell of provide in-depth information about available parts and service options to our customers
Maintaining positive customer relationship to ensure repeat business

What we offer:

Medical, dental, vison, disability insurance, life insurance, and 401K + match
Employee discount
Paid company issued uniforms.
No Sundays
Paid Parental Leave

Requirements

Possess phone skills for both employee and customer interactions
Have basic computer skills. Training will be provided for necessary programs.
Be organized, professional and courteous
Be committed to 100% customer satisfaction
You must be able to explain repairs in simple terms to their customers, while also being able to understand technical jargon in order to effectively communicate with technicians.
Prior experience is a preferred

Learn more about this Employer on their Career Site