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Spa Associate

Hand & Stone - 12501 Dillingham Square - Woodbridge, VA
Posted 2 months ago, valid for a month
Location

Gainesville, VA 20156, US

Salary

$15 - $18 per hour

Contract type

Part Time

Employee Discounts

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Sonic Summary

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  • Hand and Stone is looking for a Spa Associate to provide outstanding customer service and enhance the guest experience at their spa.
  • Candidates should have a positive attitude, be team players, and possess good verbal and written communication skills.
  • The role requires knowledge of Microsoft Office and basic accounting principles, with training provided for Spa Soft.
  • The position offers an hourly wage plus commissions and bonuses, along with employee discounts and a flexible schedule.
  • Applicants should ideally have at least one year of experience in a customer service role.
Benefits:
  • 401(k)
  • 401(k) matching
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Training & development
  • Wellness resources
Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to: 

  • Provide excellent customer service to members/guests
  • Welcome and greet members/guests upon arrival
  • Answer phones, book appointments, sell memberships, gift cards and upgrades
  • Follow proper filing procedures/file maintenance
  • Promote health/wellness benefits of massage therapy
  • Maintain a professional and clean work environment & appearance
  • Positive, energetic attitude
  • Team player
  • Perform various other duties as assigned
What’s in it for you?

  • Hourly wage plus commissions and bonuses
  • Flexible schedules
  • Professional and safe work environment
  • Employee discounts
  • Employee rewards program/employee referral bonus
  • Contests
Job Requirements:

  • Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
  • Excellent personal appearance, good verbal and written communication skills.
  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest



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