Description

Job Summary

The Maintenance Supervisor is responsible for overseeing all maintenance activities at his or her property/properties. This includes performing repairs, troubleshooting, carrying out preventative maintenance, maintaining and improving the condition of property grounds and buildings, and the timely completion of work orders.

Essential Job Functions

Models company mission and values
Champions continuous improvement and regularly execute strategies to enhance resident satisfaction, work processes and property performance
Performs repairs, troubleshoots mechanical systems, and completes preventative maintenance
Restores vacated apartments to move-in condition for new residents
Conducts maintenance-related inspections, including building and alarm systems
Oversees contractors and inspects their work to ensure the highest quality outcomes
Responds to work orders and completes repairs as required
Removes snow, ice and leaves from sidewalks, walkways, steps and driveways/parking spaces
Completes janitorial requirements in accordance with the janitorial schedule
Complies with company and OSHA standards
Responds to on-call emergencies on weekends, evenings, and holidays—resolves as circumstances warrant
Patrols property daily to identify areas in need of cleaning and completes requires work—removes trash/debris from property grounds and common areas, keep the dumpster area clean, and vacuum, sweep and mop common areas
Performs and adheres to the preventative maintenance plan/program
Maintains a professional and courteous demeanor with all residents, prospects, staff and contractors
Secures MRK equipment to prevent/deter theft
Ensures company tools and equipment are in optimal condition
Adheres to all safety guidelines in the operation of all tools and machinery
Reports lease violations to the Property Manager
Adheres to Fair Housing Laws in all resident and prospect interactions
Oversees Maintenance Technicians and Porters for daily responsibilities
Assists Property Manager with new hire orientation and on-boarding for Maintenance Technicians and Porters
Conducts ongoing trainings for Maintenance Technicians and Porters to ensure property needs are met
Provides coaching to Maintenance Technicians and Porters to increase their job proficiency and personal productivity
Provides feedback and recommendations to the Property Manager for Maintenance Technicians and Porters, as necessary
Other duties as assigned

Requirements

Knowledge, Skills, and Abilities

High school diploma
Minimum of three years of experience as a full-charge residential maintenance technician is required
Two years supervising 2 – 3 team members
Self-motivated and possesses the ability to provide guidance and direction to others
HVAC certification is a plus
EPA certification preferred
Knowledge of OSHA rules and regulations is preferred
Must be able to work a flex schedule and be on-call for emergencies on weekends, evenings, and holidays
Requires the ability to read, speak and comprehend the English language
Proficiency in performing plumbing, electrical and appliance repair
Ability to follow direction and work independently
Advanced troubleshooting and problem-solving skills
Ability to work in a fast-paced, action-oriented environment

Requirements

Must have hand tools
ANSI approved steel-toe shoes/composite
Must have a valid Driver’s License
Must have reliable transportation
Willing to assist with other properties within the portfolio and surrounding portfolios as needed
Willing to travel up to 15-25% of the time

Our Values

Embrace New Ways: obstacles are opportunities, and challenges are catalysts for change
Serve the Community: give back and pay it forward
Drive to Achieve: ambition and determination – we can achieve anything we can imagine

WE’VE GOT YOU COVERED

We take pride in supporting the health and well-being of our teammates and their families:

Full medical, prescription, dental and vision benefits
Company paid life and AD&D insurance
Company paid short-term and long-term disability
A 401(k) retirement plan with company match
Paid time off, accrued based on years of service
Supplemental insurance for employees and families
Employee Assistance Program for confidential counseling
Additional paid day off to provide community or charitable services
Paid holidays; approximately eight per year
Peace of mind and a great working environment

#HP

MRK provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Learn more about this Employer on their Career Site