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The Medical Assistant (Children's National Pediatricians & Associates) performs a variety of basic medical, patient care and administrative activities to assist providers with patient care management in a primary care setting.
This position is eligible for a $2,000 sign on bonus.
Minimum Education
High School Diploma or GED (Required) and graduate of an approved Medical Assistant Program
Minimum Work Experience
1 year medical office experience preferably in a pediatric setting (Preferred)
Required Skills/Knowledge
Basic math calculations.
Knowledge of examinations, diagnostic and treatment room procedures.
Medical equipment and medical terminology.
Experience with electronic medical records.
Functional Accountabilities
Patient Care
- Prepare patients for examination and treatment; verify patient by name, age and date of birth; review electronic health record for immunizations and labs; perform and record vital signs in HER; instruct patient in basic testing requirements and medical procedures; clean exam and treatment rooms after patient encounter.
- Administer vaccines, medications and treatments as prescribed by provider.
- Collect and process lab specimens.
- Observe and report patient’s condition and reaction to drugs and treatments to provider.
- Assist providers with management of patient allergies, medications and history.
- Prepare and maintain medical supplies and equipment
Administrative Duties
- Process lab referrals within electronic health care module.
- Perform phone follow-up for lab results and instructions per provider.
- Perform vaccine inventory and have knowledge of storage and vaccine handling process.
- Perform phone follow-up for lab results and instructions per provider.
- Assist providers with management of patient allergies, medications and history
- Complete requests for school and medication forms.
Immunization History
- Accurately document immunization history in electronic health record.
- Communicate to assigned staff discrepancies in immunization history , labs, medications, etc.
Non-Essential Function
- Understand guidelines regarding HIPPA and OSHA regulations.
- Develop a working knowledge of insurances and billing processes.
- Demonstrate knowledge of Vaccine for Children and private stock vaccines Demonstrate knowledge of Referrals.
Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
- Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others’ ideas and opinions
Performance Improvement/Problem-solving
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
- Use resources efficiently
- Search for less costly ways of doing things
Safety
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
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