People Operations (HR) Business Partner

About Learning Without Tears (LWT)

At Learning Without Tears, we're more than just a company; we're a passionate, family-owned community on a mission to revolutionize education. We believe that learning should be engaging and joyful, which is why we create innovative, fun products and digital resources that empower educators and inspire children.

Every day, our commitment to collaboration and creativity propels us forward. We're dedicated to embracing change, striving for excellence, and simplifying processes to create a lasting impact in the lives of educators and learners alike.

Join our dynamic team and be a part of something truly transformative as we shape the future of education together!

As a highly effective and hands-on People Operations (HR) Business Partner you will support a growing, 220 employee organization by leading full-cycle talent acquisition and serving as the primary resource for employee relations.

This role operates at both a strategic and tactical level-partnering directly with leaders (including Executives) while personally executing recruiting and employee relations work. The ideal candidate is a strong communicator, comfortable influencing at all levels, and brings a balance of business acumen, high emotional intelligence, and a strong, self-driven work ethic. Experience leveraging AI and modern recruiting tools to improve outcomes is highly valued.

What You'll Be Doing:

Full-Cycle Talent Acquisition

• Own and execute end-to-end recruiting across the organization, typically managing 5–8 concurrent requisitions depending on business needs
• Partner directly with hiring managers and senior leaders to define hiring needs, success profiles, and efficient recruiting strategies
• Actively source and engage passive candidates, building pipelines for critical and recurring roles
• Leverage AI tools and automation to enhance sourcing, resume screening, interview coordination, and candidate insights
• Drive a structured, high-quality interview process, ensuring strong hiring decisions and a positive candidate experience
• Track and manage recruiting metrics (time-to-fill, pipeline health, quality of hire) and adjust strategies in real time
• Serve as the primary point of accountability for hiring outcomes across assigned business areas

Internship Program Leadership

• • Design, launch, and manage a scalable internship program aligned to business needs and early talent strategy
  • Partner with functional leaders to identify internship opportunities and define meaningful, business-relevant projects
  • Own full-cycle recruiting for interns, including campus outreach, sourcing, selection, and offer management
  • Leverage AI and recruiting tools to enhance intern sourcing strategies, pipeline development, and candidate engagement
  • Develop a structured and engaging intern experience, including onboarding, mentorship pairing, and performance feedback
  • Coordinate program milestones (orientation, midpoint reviews, final presentations) to ensure consistency and impact
  • Partner with managers to ensure interns are set up for success with clear objectives and support
  • Build a repeatable early talent pipeline with a focus on converting high-performing interns into full-time hires
  • Track key program metrics (conversion rates, satisfaction, retention outcomes) and continuously improve program effectiveness
  • Establish relationships with local high schools, universities, professional programs, and relevant networks to build long-term talent pipelines

Employee Relations & Manager Partnership

• Serve as the go-to advisor for managers and employees on employee relations matters, including performance concerns, conflict resolution, and workplace issues
• Conduct investigations and resolve issues with sound judgment, consistency, and discretion
• Coach managers on performance management, accountability, and effective team leadership
• Balance employee advocacy with business needs, ensuring fair, compliant, and practical outcomes
• Identify patterns or risks and proactively recommend solutions to improve engagement and reduce turnover

HR Partnership in a Lean Environment

• Build strong, trusted relationships with leaders across functions in a highly visible HR role
• Support workforce planning, organizational changes, and team effectiveness initiatives
• Partner cross-functionally (e.g., Finance, IT, Operations) to align hiring and people strategies with business priorities
• Contribute to continuous improvement of HR processes, with a focus on scalability and efficiency appropriate for a mid-sized company
• Operate with a "roll up your sleeves" mindset-balancing strategy with execution in a lean HR team
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Your Experience & Qualifications:

Required

• 5+ years of HR experience in a generalist or HRBP role, with strong emphasis on full-cycle recruiting and employee relations
• Demonstrated success operating in a small to mid-sized (100-300 employee) organization or similar fast-paced environment
• Exceptional communication skills with the ability to confidently engage, influence, and advise executive leadership
• High emotional intelligence and strong judgment in handling sensitive employee matters
• Proven ability to independently manage multiple priorities with accountability for outcomes
• Strong work ethic with a proactive, solution-oriented, and ownership-driven mindset
• Experience leveraging AI tools in talent acquisition (sourcing platforms, screening tools, recruiting analytics, etc.), strongly preferred.
• Familiarity with HRIS and ATS platforms (e.g., UKG, Greenhouse, Lever, or similar)
• Experience supporting organizational growth or scaling recruiting functions
• HR certification (SHRM-CP/SCP, PHR/SPHR) strongly preferred.

Key Competencies

• Executive presence and communication
• Ownership and accountability for results
• Practical, business-aligned problem solving
• Relationship building and influence without authority
• Adaptability in a lean, evolving environment
• Data-driven decision making with a continuous improvement mindset
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What Success Looks Like in This Role

• Hiring goals are consistently met with high-quality talent and strong hiring manager satisfaction
• Managers view HR as a trusted, practical partner-not just a support function
• Employee relations issues are handled proactively, fairly, and with minimal escalation risk
• Recruiting processes are efficient, scalable, and increasingly enhanced through AI and automation
• The HR function adds measurable value to business outcomes while operating lean and agile
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Why Work with Us?

• Mission-Driven Impact: Join a team passionate about making a difference and driving positive change.
• Growth and Development: We invest in your success with ongoing learning and career opportunities.
• Work-Life Balance: Enjoy flexible work options, generous PTO, and wellness support.
• Inclusive Culture: We foster a diverse, collaborative, and supportive workplace.
• Competitive Benefits: Receive competitive pay, comprehensive benefits, and employee recognition.

Apply now at https://www.lwtears.com/join-our-team.

Learning Without Tears is an Equal Opportunity and Affirmative Action Employer.