Sales & Events Manager

Turn celebrations into adventures. Build relationships. Create unforgettable experiences.

At Rainforest Cafe in Galveston, Katy, and San Antonio, every event is surrounded by lush jungle scenery, cascading waterfalls, and interactive excitement. We're seeking a Sales & Events Manager who can grow group sales, cultivate lasting client relationships, and bring corporate events, birthday parties, school outings, and special celebrations to life. If you're a motivated sales professional with a passion for hospitality and creating memorable experiences, this is your opportunity to help guests celebrate life's biggest moments in one of the most unique dining destinations anywhere.

Benefits:

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid time off
• Competitive base salary, plus commission

Sales & Business Development

• Responsible for growing sales over prior year for one or more restaurants.
• Identify and secure new corporate and social event clients through prospecting and networking.
• Conduct venue tours and negotiate contracts to meet monthly and annual revenue goals.
• Manage a sales pipeline of inquiries, prospects, and definite bookings.
• With the Director of Sales & Events, plan, develop and implement a comprehensive sales action plan, goals and initiatives

Event Planning & Logistics

• Collaborate with clients to customize food and beverage menus.
• Create detailed Banquet Event Orders (BEOs) and communicate event layouts, A/V needs, and timelines with management.
• Work closely with the Executive Chef and management to ensure operations is able to flawlessly execute the event
• Supervise setup, execution, and breakdown of events to guarantee high guest satisfaction.

Client & Vendor Relations

• Nurture lasting relationships with recurring clients, event planners, and local vendors.
• Address client feedback, negotiate pricing, and ensure contracts balance customer satisfaction with profitability.
• Fosters and maintains relationships with community decision makers, hotel general managers/sales directors, meeting planners and local business leaders who are potential ambassadors of our brand(s).

• At least 3 years previous sales experience in a full-service, high-volume restaurant or hotel operation
• Ability to write business correspondences and set up contracts and function sheets
• Ability to professionally present promotional materials to prospective customers, and to effectively communicate and coordinate with catering, kitchen staff, and outside vendors
• Ability to calculate figures and amounts for guest catering contracts
• Ability to communicate with guests and employees using a positive and clear speaking voice, listen to and understand request, respond with appropriate actions and provide accurate information
• Stable and progressive work history; Strong work ethic

EOE