Audio Visual Tech

A landmark of gracious hospitality and first-class service on Long Island, New York, our elegant and historic hotel welcomes guests into spacious and luxurious guest rooms and suites, and delights with an array of new dining experiences, including Red Salt Room by David Burke.

The Garden City Hotel enjoys a longstanding tradition of hosting many of Long Island’s most magnificent weddings and celebrations. From festive engagement parties to gala wedding receptions (and every celebration in between), we deliver flawless service with attention to detail and exceptional dining for a magical day. As the recipient of some of the industry’s most coveted bridal awards, we know what it takes to create an event that our guests’ treasure.

We pride ourselves on our meticulous attention to detail and relentless drive towards success. We are looking for Hospitality Professionals to help us reinforce the standards that historically make us one of the best in the business.

We currently have a career opportunity available for an experienced Audio Visual Technician (On-Call).

Responsibilities include, but are not limited to:

The AV Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to our Audio Visual Manager. Ability to operate and troubleshoot most AV equipment and systems, i.e.,

· Projection systems / display devices

· Video mixer control systems

· Switching / routing / interfacing technology

· Videoconferencing & Audio conferencing technologies

· Technical understanding of AV and IT systems

· Up-to-date awareness of AV and IT technologies and their features

· Ability to operate digital audio consoles (A1)

· Ability to read and follow AV system flow diagrams and support documentation

· Excellent interpersonal skills, accuracy and attention to detail

· Technical AV certifications such as CTS a plus

· Proficiency in the use of personal computers including such programs as MS Word, Excel and Outlook.

· Ability to remain calm under pressure

· Ability to operate related AV technologies required for the job, i.e. Town Hall events, conference room meetings, video conference based events (sometimes using Telepresence)

· Ability to work with an onsite AV team on a daily basis

· The AV Technician ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment.

· Strive to exceed the expectations and needs of internal and external customers.

· Maintain a positive relationship with all clients through effective communication.

· Meet with guests on site to ensure that their needs are met and the equipment setup is working properly.

· Monitor events and checks in on customers throughout the day.

· Understand and foster the hotel/client relationship.

Requirements:

· 1 year or more of customer service or hospitality experience is preferred.

· 2 years or more of audio visual experience or equivalent in educational environment is preferred.

Work Environment

Work is performed in a hotel environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by hotel.

Please forward a resume to be considered for this position.

EOE/M/F/D/V