Vehicle Title Clerk

South Bay Auto Auction is seeking a highly organized and detail-oriented individual to join our Titles department. The DMV Title Clerk is responsible for accurately processing vehicle titles within company timelines and for providing excellent service to customers.

Essential Functions include:

• Must have DMV Experience
• Processes vehicle titles with precise accuracy
• Research vehicle titles and resolve issues in a timely manner
• Meets company timelines in processing titles and resolving title issues
• Understands and follows the corresponding state title processing guidelines
• Consistently responds to customer inquiries and requests in a professional manner within the company timeline.
• Maintains a positive and professional demeanor
• Performs administrative duties in the office, including data entry, word processing, filing, copying, and other tasks.
• Insurance experience is a BIG PLUS
• Bilingual (Spanish) a plus

Required Skills:

• Excellent customer service attitude and skills
• Excellent communication skills
• Professional phone manner
• Computer proficiency
• Must be able to multitask in a fast-paced environment
• Strong attention to detail
• HS diploma or GED preferred

Required Experience:

• One year of DMV Title processing experience
• Knowledge of DMV documentation requirements
• One year of customer service experience

SBAA offers vacation, sick, holiday, 401K, medical, dental, vision

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We offer competitive compensation and opportunities for career growth within our organization. Apply now to be part of our dynamic team!