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Store Fulfillment Associate - Full Time - Outlet Store

Belk
Posted a month ago, valid for 18 days
Location

Gastonia, NC 28054, US

Salary

$18.75 - $22.5 per hour

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Contract type

Full Time

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Sonic Summary

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  • The Store Fulfillment Associate is responsible for processing store fulfillment orders with accuracy and speed to drive sales and enhance customer experience.
  • This role involves picking, packing, and preparing orders for pickup or delivery while maintaining organization and inventory accuracy.
  • Candidates are expected to have previous experience in a similar role, and the position offers an hourly wage.
  • Key responsibilities include ensuring positive customer interactions, managing workload based on delivery options, and adhering to safety and asset protection procedures.
  • Flexibility in scheduling, excellent communication skills, and the ability to lift up to 50 lbs are essential for success in this role.
The Store Fulfillment Associate drives sales and delivers a positive customer experience by processing store fulfillment orders with accuracy and speed. This role focuses on picking, packing, and preparing daily orders for pickup or delivery, maintaining inventory accuracy, and keeping fulfillment areas clean and organized. This is an hourly position.

What youwilldo 

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities. 

  • Pick, pack, and ship customer orders accurately and efficiently, following omni processes and procedures to enhance productivity. 

  • Prioritize workload based on requested customer delivery options and follow packing standards, ensuring positive customer experience. 

  • Strategically pickmerchandise within the store for STH and BOPIS orders to minimize steps. 

  • Organize equipment and replenish supplies in fulfillment and pickup areas to promote efficiency. 

  • Maintain merchandise presentation standards and support store recovery efforts. 

  • Leverage training tools, use resources, and embrace feedback to build knowledge of omni processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution. 

  • Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements. 

  • Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned. 

  • Follow asset protection procedures, safety guidelines and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk. 

 

 
Skills andAbilities 

  • Dedication to customer service and a drive to achieve store objectives. 

  • Skills and experience to perform in the role and a commitment to continuously learn. 

  • Ability to take ownership of assigned tasks and contribute to store success. 

  • Self-directed and able to work with minimal supervision in a deadline-driven environment. 

  • Abilitytousedataandguidanceto support timelyandeffectivedecisions. 

  • Communicate with excellence. 

  • Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems. 

  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. 

  • Must regularly move around all store areas and be accessible to customers. 

  • Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs. 
     

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. 




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