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Licensed Customer Service Agent

Allstate Insurance Agency - John Tunnell
Posted 4 months ago, valid for 13 days
Location

Geneva, NY 14456, US

Salary

$50,000 - $75,000 per year

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • The Tunnell Allstate Insurance Agency is seeking a Licensed Customer Service Agent to join their team.
  • Candidates should have a valid Wisconsin insurance license and preferably previous experience in customer service with Allstate.
  • The role involves assisting clients with policy inquiries, processing changes and claims, and educating customers about insurance products.
  • The position offers a competitive salary, with additional benefits including 401(k) matching, health insurance, and paid time off.
  • Applicants should have strong communication skills and be detail-oriented, with at least one year of experience in a customer service role.
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
About the Role:
Join our dynamic team at Allstate Insurance Agency - Tunnell Agency s a Licensed Customer Service Agent! In this role, you'll provide exceptional service to our clients, helping them navigate their insurance needs while contributing to a supportive and thriving work environment.


Responsibilities:
  • Assist clients with policy inquiries and coverage options.
  • Process policy changes, renewals, and claims efficiently.
  • Provide accurate quotes and information to potential customers.
  • Educate clients on insurance products and services.
  • Maintain client records and documentation with attention to detail.
  • Resolve customer issues and concerns with a positive attitude.
  • Collaborate with team members to enhance customer experience.
  • Stay updated on industry trends and regulations.
Requirements:
  • Must hold a valid Wisconsin insurance license.
  • Previous experience in customer service with Allstate preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Detail-oriented with excellent problem-solving abilities.
  • Proficient in using computer systems and software.
  • Positive attitude and a passion for helping others.
  • High school diploma or equivalent; further education is a plus.
About Us:
The Tunnell Allstate Insurance Agency has been serving the Lake Geneva community for over a decade. Our commitment to customer satisfaction and personalized service has earned us a loyal client base and a reputation for excellence. Employees enjoy a collaborative culture that values growth, development, and work-life balance.



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