Office Support Assistant SC, FT40

Note: This is a full-time position, working 40 hours per week.

POSITION SUMMARY

Provides quality patient care by admitting all pediatric, adolescent, adult and geriatric patients, and assisting patient family members. Successfully operates telephone system to answer and respond to incoming calls. Responsible for greeting all patients and visitors to the ASC facility. Maintains medical records in an organized manner to facilitate their retrieval and assist the physician in caring for the patient.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

1. Dates and distributes incoming mail

2. Types, files, and performs data entry for new patients

3. Answers telephone and directs telephone calls. Takes and delivers messages to the appropriate area or individual

4. Greets patients, patient family members, and visitors

5. Prepares Medical Charts for new patients

6. Assists new patients when necessary, checks in return patients, updates all patient information such as telephone number, address, insurance data, etc., to ensure a complete accurate patient record

7. Pre-registers patient and enters data into patient information system

8. Explains registration sheet, promissory notes, authorization to bill, and other documents in the chart to the patient, or guardian, and gets confirmation of their accuracy

9. Obtains patient or guardian signatures when required. Creates accurate labels for charging and name band. Labels forms using established policy and procedure

10. Verifies correct procedure, surgeon with patient, and identifies and communicates any deviations

11. Regular and predictable attendance

12. Ability to work in a cooperative manner with others

13. Performs all other duties as assigned

SKILLS & ABILITIES

Education: High School Graduate or GED required

Experience: 3-5 years of experience in healthcare required

Computer Skills: Must be computer literate. Basic computer skills required.

Campbell Clinic Benefit Summary: 

Campbell Clinic offers a lucrative benefit package to support employees and their families.

• Medical / Dental / Vision Insurance
• HRA Option
• Flexible Spending Account 
• Basic Life Insurance 
• Voluntary Life Insurance Option
• Long-Term Disability
• Voluntary Short-Term Disability 
• Accident Insurance 
• Critical Illness Insurance
• 401(k) Plan Matching + Profit Sharing 
• Employee Assistance Program 
• Paid Time Off 
• 8 Paid Holidays 

ADA Disclaimer

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Equal Opportunity Employer/Veterans/Disabled