Description

Title: Residential Technician

Reports to: General Manager

Job Type: Full-Time

Location: Gibsonia, PA (Onsite)

Come join our team and open the door to an amazing career at Thomas V. Giel Garage Doors! We have an immediate opening for a Residential Technician at our Gibsonia, PA location.

We have been serving Western Pennsylvania for 75 years and are proud to be the market leaders in this industry. Whether it's our hallmark garage door products, awning and solar shading systems, or heavy-duty industrial doors, Thomas V. Giel Garage Doors has the best products available and the service to match!

Embark on a rewarding career where your contributions will shape the future of this leading industry. Together, let's build a future without compromise.

Summary

In the role of Residential Service Technician, will assume a pivotal responsibility in the maintenance and repair of garage doors and related systems.

Duties

Basic diagnostic, troubleshooting, and repair of garage doors & related products.
Perform preventive maintenance services.
Maintain inventory on company truck and understand the proper use of all parts, tools, etc.
Maintain paperwork and records as necessary.
Communicate effectively with team members and customers to ensure satisfactory service.
Maintain safe, secure, and healthy work environment

Requirements

Must be at least 18 years old
General knowledge of construction, electrical, hand tools, etc.
Valid Driver’s License
Acceptable MVR to be added to our auto insurance policy
Personal handheld tools
Current PA Medical DOT certificate (or be able to obtain one in a timely manner)
Be able to pass pre-employment screening including drug test & background check
Have reliable transportation to and from our warehouse location

Preferred Qualifications

2-3 years’ experience in garage door service/installation or similar skilled trade
Welding, OSHA 10, first aid, and/or CPR certification(s)

Skills

Ability to consistently be on-time according to schedule and customer appointments
Willingness to learn
Strong problem-solving skills
Excellent attention to detail
Customer service orientated mindset
Adaptability to changing work environment
Excellent analytical and problem-solving skills.
Ability to work independently and collaboratively in a fast-paced environment.
Strong communication and interpersonal skills.

Work Conditions

Non-climate-controlled environment – potentially working in all weather conditions.
Frequently sitting, standing, bending, lifting to 75 lbs.
Performing work at elevated heights on ladders and lifts.

Schedule

Monday to Friday, 7:00am to 5:00pm
One Saturday a month from 8:00am to 12:00pm
Occasional out-of-town travel for work orders or training

Benefits

We are proud to offer a robust benefits package to our Team Members including:

Competitive pay
Medical, dental, and vision insurance with multiple plan options
Short- and Long-Term Disability
Employer-paid Life Insurance with buy-up options
Accident Care
Hospital Indemnity
401(k) with employer match
Generous Paid Time Off (PTO)
Paid holidays
Team member recognition & reward programs
Employee discount on products & services

Core Values?

At Thomas V. Giel Garage Doors, we base our actions on the following core values and request the same from all team members:

Teamwork – we operate as a team and succeed together.
Grit – we have the courage, strength, and character to persevere.
Sincerity – we are transparent and trustworthy.
Development – we strive for continuous improvement, both professionally and personally

We are an (EOE) Equal Opportunity Employer.

Learn more about this Employer on their Career Site