Alterations Associate

Job Description:

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets.

What This Position is All About

The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required.

Who You Are:

• A towering strength at winning over an audience with their perspective 

• You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization

• Generates a variety of approaches to problem solving including new and novel ideas

You Also Have:

• Minimum 3 years fitting and tailoring experience in high-end merchandise

• Ability to fit and perform alterations on a wide range of garments

• Possession of strong technical background in specialty skills such as: leather, knits, double face, beading, fine tailoring, buttonholes etc is desired and a benefit.

• Ability to use all standard sewing, pressing & spotting equipment

• Ability to use specialty machines: Double-blind, Buttonhole, Cover-stitch, Leather

• Knowledge of Alterations industry including fabrication and styling of luxury merchandise.

• High school graduate or equivalent preferred.

As The Alterations Staff Associate, You Will:

• Model all Saks Fifth Avenue Customer Service Principles.

• Focus on achieving and exceeding individual performance and productivity goals.

• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.

• Follow all Saks Fifth Avenue policies and procedures.

• Follow all alteration workroom policies and Tailor procedures.

• Ability to utilize expertise to make alterations decisions during customer fittings.

• Focus on all efforts on providing an exceptional customer experience.

• Maintain a clean and safe work environment.

• Support company/store and department initiatives.

• Ad hoc responsibilities as needed 

Your Life and Career at SFA:

• Be a part of a team of disruptors focused on stores and redefining the luxury experience. 

• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate

• A culture that promotes a healthy, fulfilling work/life balance

• Benefits package for all eligible full-time Associates (including medical, vision and dental)

• An amazing Associate discount

SALARY AND OTHER BENEFITS:

The hourly rate for this position is between $20-22 per hour. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Saks Global. We look forward to reviewing your application.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.