The Mortgage Closer is responsible for preparing, reviewing, and finalizing mortgage loan closing packages to ensure accuracy, compliance, and timely funding. This role serves as a critical liaison between borrowers, title companies, and internal teams to deliver an exceptional closing experience while adhering to regulatory and institutional standards.
Responsibilities
- Prepare and disclose the initial Closing Disclosure to customers in accordance with TRID regulations.
- Manage and maintain a pipeline of 50+ loans during peak periods.
- Accurately prepare closing documents following agency, investor and state/federal guidelines
- Coordinate with internal partners and title closers to ensure timely and accurate delivery of final Closing Disclosure and loan documents.
- Verify that all underwriting conditions are satisfied prior to closing.
- Balance funding wires with title closers to ensure accurate disbursement.
- Manage and complete files in the pipeline according to company policy.
- Review and validate closing documents by verifying and entering required information.
- Maintain a positive and collaborative approach to improve department operations and contribute to team success.
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Bell Bank Culture, Policy and Accountability Standards:
- Know by name and face as many customers and employees as possible, calling them by name as often as possible.
- Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
- Know, understand, and live the company values and bottom line.
- Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
- All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
- Prompt and reliable attendance.
- Perform other duties as assigned.
Education, Experience, and Other Expectations
- High school diploma or GED required; associate or bachelor’s degree preferred.
- 2-3 years of experience in mortgage closing.
- Experience with Encompass or similar mortgage software required.
Skills and Knowledge
- Familiarity with RESPA, TILA, Fair Lending, and state laws.
- Knowledge of FNMA, FHLMC, FHA and VA guidelines.
- Strong written and verbal communication skills.
- Detail-oriented with a strong emphasis on accuracy and compliance.
- Excellent interpersonal skills and commitment to delivering a positive borrower experience.
- Ability to work in a fast-paced environment while maintaining composure and accuracy.
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