Store Manager

Sips Coffee Co.
Gillespie, IL

Build an Amazing Team. Serve Great Coffee.

At Sips Coffee, we're more than just a coffee shop - we're a place where community, consistency, and exceptional customer experiences come together. As we continue to grow with three locations serving Central Illinois, we're looking for a passionate Store Manager who is excited to lead people, improve operations, and help our business thrive.

If you're an organized leader who enjoys coaching a team, creating memorable customer experiences, and taking ownership of daily operations, we'd love to meet you.

What You'll Do:

Lead the Team

Interview and onboard new team members alongside the owner
Train, coach, and mentor baristas
Create employee schedules
Foster a positive, supportive workplace culture
Help employees succeed through ongoing coaching and accountability

Manage Daily Operations

Oversee opening and closing procedures
Ensure smooth daily operations across all locations
Maintain high standards for speed, consistency, and customer experience
Ensure compliance with health, safety, and sanitation standards
Follow and reinforce company processes and procedures

Inventory & Organization

Monitor inventory levels
Restock supplies as needed
Complete inventory reports twice each week
Manage milk inventory
Minimize waste and improve efficiency

Customer Experience

Serve as the primary point of contact for customers and staff
Resolve customer concerns professionally
Build customer loyalty through exceptional service
Encourage online reviews and community engagement
Develop promotional ideas and local marketing opportunities

Financial Responsibilities

Prepare daily deposits
Complete deposit documentation
Handle bank deposits accurately
Support overall sales growth and profitability

What We're Looking For:

Previous retail, restaurant, coffee shop, or hospitality leadership experience preferred
Strong leadership and communication skills
Excellent organizational abilities
Comfortable managing multiple priorities
Passion for delivering outstanding customer service
Positive attitude with a hands-on leadership style
Dependable and self-motivated

Compensation:

$17/hour plus cash tips and bonus incentives
Full-time (approximately 40 hours per week)

Why Join Sips Coffee Co?

Performance-based bonuses and incentives
Opportunity to lead multiple growing locations
Be part of a locally owned company
Work in a fun, fast-paced environment
Make a direct impact on company growth
Help shape the culture of an expanding business

Learn more about this Employer on their Career Site