Benefits:

Life Insurance
401(k)
Employee discounts
Health insurance
Paid time off
Bonus based on performance
Competitive salary
Dental insurance
Training & development

PRINCEVALLE PET HOSPITAL (Veterinary Receptionist/Client Service Specialist)

Our Veterinary hospital is looking for a qualified individual to join our fast-paced, multi-doctor practice as a Client Service Specialist. This position is most often the first contact, clients have with our hospital, therefore we are looking for a team member that is friendly, energetic, professional, compassionate and has a positive attitude.

Requirements:

Strong communication and interpersonal skills with a compassionate, client-focused attitude
Ability to multitask and remain calm in a busy, sometimes emotionally charged environment
Proficiency with computers and willingness to learn veterinary management software
Genuine love for animals and sensitivity to the needs of pet owners
Reliable, punctual, and a strong team player

Responsibilities:

Greet clients and their pets with a friendly, professional demeanor upon arrival
Schedule and confirm appointments using veterinary practice management software
Answer multi-line phone calls, respond to inquiries, and relay messages to veterinary staff
Process client payments, invoices, and maintain accurate billing records
Maintain and update patient medical records and client information
Communicate discharge instructions and follow-up care information to pet owners
Support a clean, organized, and welcoming front desk and waiting area

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

About Us:

Princevalle Pet Hospital is a private general practice that has been in the heart of Gilroy, CA– Garlic Capital USA for over 20 years! dedicated to providing compassionate, high-quality medical care for beloved pets. Our clients return time and again because of the genuine care and expertise our team brings to every visit. We foster a supportive, team-oriented workplace where every staff member plays a vital role in the health and happiness of the animals we serve.

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