Automation & Technical Support Technician

Greystone Engineering Solutions is an innovative automation and technology company specializing in advanced device processing systems, robotics integration, machine automation, diagnostics, and industrial test platforms. We operate in a fast-paced, hands-on environment supporting large enterprise customers across the U.S.

We are looking for energetic, fast-thinking, technically curious individuals who thrive in an active machine operation environment and are eager to grow with a cutting-edge automation company.

Position Overview

The Automation & Technical Support Technician will support machine operation, maintenance, system setup, and technical service activities across Greystone’s automation platforms. This role is ideal for a high-school graduate or entry-level college candidate (Industrial Engineering, Electronics, or related field) who is mechanically inclined, technically sharp, and quick to learn.

This is a dynamic, hands-on position requiring adaptability, travel flexibility, and strong communication skills.

Key Responsibilities

· Support setup, calibration, and maintenance of automated machines and robotics systems

· Assist in installation and commissioning of equipment at customer sites

· Troubleshoot mechanical, electrical, and basic software issues

· Perform preventive maintenance and system inspections

· Assist engineering team with system upgrades and modifications

· Document service activities and create clear technical reports

· Provide professional on-site customer support when required

· Maintain organized tools, spare parts, and work areas

· Support testing, diagnostics, and system validation processes

Required Qualifications

· High school diploma required

· Some college coursework in Industrial Engineering, Electronics, Mechanics, or related technical field preferred

· Basic understanding of mechanical systems

· Basic understanding of electrical wiring and components

· Basic software troubleshooting skills

· Strong problem-solving ability and fast learner

· Comfortable working around industrial equipment and automated systems

· Strong written and verbal communication skills

· Ability to create clear reports and basic presentations

· Must be willing and able to travel on short notice

· Valid driver’s license required

Preferred Skills (Plus but Not Required)

· Experience with industrial equipment or robotics

· Familiarity with diagnostics software tools

· Basic understanding of networking or computer systems

· Experience reading technical drawings or schematics

· Experience using hand tools and measurement tools

Personal Traits We Value

· Fast thinker and proactive problem solver

· Highly motivated and eager to learn

· Hands-on and detail-oriented

· Professional and customer-focused

· Able to work independently and as part of a team

· Flexible and adaptable to changing environments

Physical Requirements

· Ability to lift up to 50 lbs

· Ability to stand for extended periods

· Ability to work in warehouse or industrial environments

What We Offer

· Competitive compensation

· Growth opportunities in automation and robotics

· Exposure to advanced industrial technologies

· Travel opportunities

· Hands-on learning in a fast-moving technical environment