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DEPARTMENT: Warehouse
POSITION: Warehouse Supervisor
REPORT TO: Warehouse Manager
CLASSIFICATION: Exempt
WORKING HOURS: Full Time, Shift may vary, Overtime as needed.
Kentucky is an employment at will state.
POSITION SUMMARY: This position will supervise and monitor all operations, functions, and employees working in the warehouse department. This will be done in a professional manner, paying special attention to production, employee issues, quality, communication, safety, and concerns the overall efficiency of our plant.
DUTIES AND RESPONSIBILITIES: Including, but not limited to, the following:
RECEIVING:
- Coordinate the receiving of any ingredients, supplies, and/or materials that come to the warehouse. loading and unloading docks,
- Properly notify department heads and/or other inventory control personnel when they have deliveries,
- Investigate all “No Show” orders,
- Monitor truck inspections.
- Coordinate documentation of receiving materials and maintaining proper and timely paper channels,
SHIPPING:
- Coordinate the filling of all orders, the staging of product, and communicating with dispatch,
- Work with corporate office marketing department on current and delayed ordering of product,
- Coordinate the counting of physical inventories,
- Assist with arranging trucking for the return of product,
- Control and monitor proper and timely paper trail for all invoices/shipments,
- Monitor warehouse staging areas,
- Monitor proper pallet exchange program, ordering in pallets and shipping out pallets when needed,
OTHER RESPONSIBILITIES:
- Communicate with the QA Manager, Warehouse Manager and General Manager on the release of product.
- In charge of aseptic, cheese, and powder shipping and receiving warehouses and loading personnel.
- Monitor pallet exchange program, as well as daily supervision of pallet inspection/classification.
Confidential and Proprietary
- Supervise and coordinate the receiving and sending of all UPS or Federal Express packages.
- Supervise and coordinate warehouse sanitation and housekeeping.
- Responsible for the upkeep of the driveway and the grounds around the plant.
PRODUCTION / SERVICE
- Responsible for all duties and responsibilities of all warehouse direct reports,
- Train, retain, develop, and monitor all employees that work in the warehouse department.
- Responsible for providing training/cross training of employees.
- Responsible for the warehouse department payroll, vacation requests,
- Complete weekly schedules understanding efficient/effective use of man-hours to control overtime.
- Hold people accountable for doing their jobs.
- Responsible for scheduling and maintaining an accurate and efficient inventory system.
- Maintain an accurate inventory of finished goods,
- Work with other departments in ordering, receiving, and monitoring the usage of materials, ingredients, chemicals, and supplies.
- Call in and follow up on the prompt issuance and completion of work orders.
- Work with maintenance on a preventative maintenance program
- Help to minimize downtime.
- Troubleshoot to improve overall efficiency.
- Be on call and come into the plant as needed, which may include any time outside of the normal shift and weekends.
- Other duties as assigned.
QUALITY
- Maintain customer satisfaction at all levels.
- Maintain a good working relationship with suppliers, employees, and customers,
- Maintain a high level of appearance and pride within the department.
- Play an active role to inspect, review, and follow up on all plant and department audits.
- Responsible for identifying and addressing any food safety hazards and quality threats. If a food safety hazard or quality threat is identified, the employee is to notify their supervisor, a member of Quality, or a member of the Leadership Team. Employees are empowered to immediately address a food safety hazard or quality threat if they have the ability.
- Responsible for attending all required safety and food safety training.
SUPERVISORY AND EMPLOYEE RELATIONS
- Emphasize, train, and comply with all Good Manufacturing Practices (GMP’s
- Directly supervise warehouse personnel and provide day-to-day leadership, coaching, and direction to ensure safe, efficient, and productive operations.
- Promote a positive and respectful work environment that promotes employee engagement, teamwork, accountability and continuous improvement.
- Enforce and train the warehouse department on all company and department policies and procedures, including attendance, safety, and discipline.
- Promptly report occurrences observed or addressed during this shift to the proper manager and/or plant manager.
- Continually monitor progress, performance, and capabilities of staff with consistent and realistic expectations.
- Observe morale and understand its impact on other departments.
Confidential and Proprietary
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- Understand EEOC employment practices and limit turnover by retaining qualified employees.
- Supervise and coach direct reports.
- Identify key employees and develop them for the future promotion.
- Provide accurate and detailed documentation on all employee and safety related issues.
COMMUNICATION
- Work professionally and effectively cross departmentally, recognize and respect all levels of management.
- Communicate and address all employee concerns promptly, consulting with human resources when needed,
- Communicate daily with other supervisors and employees on plant issues.
- Communicate with employees on a regular basis to explain changes/modifications and generally on how we run our business, listening to their concerns, and communicating their ideas to management.
- Uphold a high level of confidentiality.
- Possess good listening and presentation skills.
- Accept criticism professionally, consult before reacting, and move on after resolution.
- Provide timely and accurate information as requested at all levels of the organization.
- Follow up on progress of any open issues.
- Maintain positive relationships with other departments.
ABILITY TO COLLABORATE WITH PEOPLE
- Must be punctual, prepared, and respectful of others.
- Must work well with others, understanding personality differences.
- Must hold people accountable.
- Must internally work well with all departments.
- Set realistic time frames on projects and follow them through.
- Be a self-starter.
- Must be willing to accept company and department changes by adapting to new procedures and ultimate solutions for a continuous improvement of operations.
SAFETY
- Be an active participant in loss control and food safety.
- Actively participate in the HAZMAT team and training, at a minimum for the operations level.
- Promote safety, support, help solve, and understand all company safety policies and practices.
- On a daily basis monitor plant conditions to create and maintain a “safe working environment”.
- Conscientiously look for solutions and root causes to first reports of injury and near misses
- Make recommendations for possible engineering controls or any other way to prevent future incidents.
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- Enforce all safety policies fairly and consistently; investigate fact not fault.
- Update, monitor, and keep current all LOTO, confined space, forklift, and other safety programs.
- Oversee for proper completion of all work comp reports that occur during this shift, investigate, and be the person in charge of taking the employee to the hospital, if needed.
- Be able to prioritize and timely process work orders as they relate to safety concerns.
QUALIFICATIONS, EDUCATION, AND WORK EXPERIENCE: Certificates and/or
Licenses Required.
The warehouse supervisor must understand (GMP) good manufacturing practices, (HACCP) hazard analysis critical control points, must collaborate well with individuals, must be a team player at all levels of the organization, and must be willing to accept, at the operations level, a key role on the company emergency response team. Prior management experience is preferred, but not required, depending on other qualifications.
ACCOUNTABILITY:
In the absence of the Warehouse Supervisor, the Warehouse Lead will be responsible for all warehouse supervisor duties.
Other Job Requirements: This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties requested by management.
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