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Responsibilities
- Work with pharmacy practice coordinator to solve problems and give direction on ways to improve aspects of operations including inventory management and reduction of shrink- Observe and evaluate standards, conditions, and customer interactions; make recommendations, when appropriate, to gain efficiency and create an experience that supports Kroger Health's Purpose, Vision, and Mission
- Assist in rolling out new best practices and monitor compliance with those best practices
- Problem-solve and provide feedback to division and other teams as needed on opportunities to improve operational efficiencies
- Coach stores on return to stock, reverse distribution policies and practices and inventory preparation; support store physical inventories and investigate discrepancies
- Employ scorecards and observations to validate best practices and behaviors are in place with all associates
- Support regulatory compliance of all pharmacy locations at the direction of the corporate compliance department
- Provide coaching, teaching and training to support action plans
- Collaborate with pharmacy practice coordinator to coach, teach, and train on the technical aspects of clinical services
- Ensure associates receive all required training and can resolve certain issues independently
- Collaborate with pharmacy practice coordinators to realize targeted and budgeted sales, gross profit, savings and cost reductions.
- Work with pharmacy practice coordinators to champion Kroger Health associate development and retention
- Collaborate with pharmacy practice coordinators on delivering overall goals/initiatives
- Support new/remodel pharmacy moves/openings
- Travel to other locations based on the needs of the business
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
Minimum- High School Diploma or GED
- 3+ years of experience as a certified, senior certified, or lead technician; or management experience
- Excellent leadership, team building, organization, problem-solving, computer and oral/written communication skills
- Demonstrated ability to work collaboratively with stakeholders and peers
- Strong attention to detail
- Proficient in Microsoft Office
Desired
- Associate Degree
- Any experience working with EPRN or similar electronic pharmacy system
- Certified Pharmacy Technician or other relevant healthcare certification
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