Host/Hostess

InnVentures Overview

Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.

Location

Hampton Inn Baltimore Glen Burnie, MD

Overview

Apply your passion for food and your attentive personality to create memorable guest experiences! As a Host/Hostess, your role is to ensure our guests enjoy a quality dining experience that will allow them to be productive and stay strong when they are away from home. Your ability to deliver an extraordinary food experience combined with hospitable, attentive service is essential to building guest loyalty.

We offer eligible employees a number of benefits to enhance their health and well-being:

• Group insurance, including medical, dental, vision and company-paid life insurance
• Paid time off
• Company-matched 401(k) plan
• Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
• Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
• Get paid daily

Responsibilities

• Warmly greet and seat guests in the dining establishment.
• Maintain complete knowledge of the menu and be flexible and creative to meet guest requests.
• Assist with food delivery for restaurant, room service and/or meeting room functions.
• Apply problem solving skills to resolve guest issues to their satisfaction.
• Complete guest orders and accurately collect payments.
• Assist with quality, cleanliness and organization of the restaurant and kitchen.
• Assist with inventory, ordering and receiving of all food and beverage items.
• Support the goals of the hotel through teamwork and collaboration with all departments.

Qualifications

To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand and move around for an entire shift and you also must be able to lift at least 25 pounds. You must be able to obtain a Food Handler’s Permit. Previous customer service experience is preferred, but not required. Applicants must be available to work evenings, weekends and holidays.