Description

The Onsite Technician Trainee will be responsible for repairing and refurbishing a full range of surgical instruments according to industry best practices and company specifications. Work will be completed in a company-provided mobile lab which the trainee will learn to maintain. The Onsite Technician Trainee must be able to work independently and must exhibit the drive and integrity needed to provide consistent results for customers.

After successful completion of the initial training at the SIS headquarters, the Onsite Technician Trainee will be relocated to a customer location within the continental U.S. for a minimum of one year. This is a great opportunity for travel and to build a career. If relocation is not a possibility for you, please apply to other SIS job postings which do not require a move.

Requirements

During the course of training, the Onsite Technician Trainee will learn to:

Sharpen, straighten, align, refurbish, recondition, repair, replace missing or worn parts of customer instrumentation according to industry best practices and company guidelines
Repair, calibrate, refurbish all general and specialty instrumentation and various other medical equipment as is customary to repair in a mobile lab
Ensure all information provided to home office is correct and accurately recorded
Interact with hospital personnel in a professional manner to ascertain necessary repairs and make recommendations to hospital personnel regarding upkeep of instrumentation and to perform all other necessary interaction to ensure customer service satisfaction
Receive and return instrumentation to customer in a professional and timely manner, consult with hospital personnel regarding instrumentation and repairs, and make recommendations to hospital personnel regarding instrumentation as necessary
Maintain lab inventory and supply levels as well as adhere to SIS SOP for Mobile Repair Labs
Forward any equipment not designated for repair on Mobile Repair Lab to appropriate repair location
Maintain service logs for Mobile Lab and Mobile Lab accessories and equipment
Adhere to hospital criteria, products, special contract terms, etc
Perform and/or ensure periodic maintenance/repair of Mobile Lab (tire rotation/change, major motor, body, generator repair, etc.) or bring vehicle to a specialist for other maintenance and repair as appropriate
Generate and distribute paperwork to customers such as invoices, tray requests, tray rotation, and other documentation as required by SIS or the customer
Acquire a purchase order number from customers for each repair visit where appropriate
Maintain a master tray list for each customer including service dates
Identify areas of improvement regarding quality issues and offer solutions
Actively participate in continued education and training
Any and all duties as assigned by SIS

Capabilities:

Capable of using both hands to manipulate instruments, tools and machinery
Ability to read, write, speak, and understand English
Ability to work well under deadlines
Acute attention to detail
Ability to operate autonomously
Aptitude for analyzing and solving problems
Capable of standing/being on feet majority of the day
Capable of occasionally lifting items up to 50 pounds
Maintain a professional demeanor

Learn more about this Employer on their Career Site