2026 Admissions & Guest Relations Supervisor

Overview

 This is a seasonal position at Six Flags Hurricane Harbor in Phoenix, AZ. It features a competitive hourly rate of $19.00, along with perks such as: • Free entry to any Six Flags Park for all employees • Additional complimentary tickets for friends & family • Flexible scheduling • Daily & weekly pay options available

As an Admissions Supervisor, you will play a key leadership role in creating a positive first impression for our guests. You will oversee daily Admissions and Guest Relations operations, support and lead frontline team members, and ensure smooth, efficient, and guest-focused experiences at the front gate.

Responsibilities

 Oversee the daily operation of the Admissions and Guest Relations areas • Perform all Admissions and Guest Relations duties as needed • Assist with creating, maintaining, approving, and adjusting schedules and timesheets for Admissions team members, including Phone Operators, Guest Relations, and Lost Parents • Motivate employees through coaching, feedback, and corrective action when necessary • Maintain professional, positive interactions with guests and team members while resolving issues • Ensure efficient register operation • Resolve guest concerns through phone, email, mail, and in-person interactions • Maintain a clean, organized, and professional work environment • Communicate and collaborate with all levels of park leadership to resolve issues and fulfill requests • Perform other duties as assigned by Admissions leadership and management

Qualifications

Must be at least 21 years of age • Excellent verbal communication skills and the ability to interact positively with guests • Strong computer skills, including Microsoft Excel, Word, PowerPoint, Outlook, internet navigation, and the ability to learn Six Flags systems • Knowledge of guest service standards, employee relations, and guest/employee safety practices • Previous Admissions or Guest Services experience preferred • Ability to exercise good judgment in fast-paced, guest-facing situations • Must be self-motivated, professional, and able to multi-task effectively • Strong teamwork skills and the ability to lead and support others • Ability to work flexible schedules including nights, weekends, and holidays • Ability to work outdoors in various weather conditions and stand for extended periods