Learning Experience Designer, The Academy Architect

Description

Do you get excited seeing a customer finally "click" with a new piece of technology? Do you go unusually above and beyond to help people succeed by making the complex feel simple? Do you have a knack for designing digital pathways that help people solve challenges quickly and independently? Do you love the intersection of education and technology? If so, keep reading… 

The team at RTA is looking for a Learning Experience Designer. This role is the sole architect of our digital training presence. You aren't just an admin; you are the owner of the learner's journey and the creative engine behind our customer-facing education. 

This position plays a key part in not only the success of our company, but ultimately in the success of our clients. 

What We’re Looking For 

In general, someone who: 

•  Feels at home being a member of a healthy team. This means they aren’t afraid to mix it up or be held accountable by the team and they are willing to hold others accountable as well. People with trust issues and insecurity need not apply. No, seriously. 
•  Passionately cares about our clients and helping them be more successful. Our clients are fleet managers, parts clerks, and automotive technicians; they maintain everything from squad cars to school buses so that everyone comes home safely at the end of the day. 
•  Thinks of themselves less, while not thinking less of themselves. They are other-centric, compassionate, and possess high emotional intelligence. 
•  Is willing to lift boxes, clean floors, and hold doors if that’s what it takes to get something done. We have a "no task is too small" culture. 
•  Loves to read, learn, grow, and stretch themselves. Bonus points for each book you’ve read by Patrick Lencioni. 
•  Is constantly looking for more: more to learn, more to do, and more opportunity for the platform to improve. 

Specifically for this job, someone who: 

•  Owns the LMS. You have experience building out and managing an LMS for asynchronous training. You are the product owner for our digital academy. 
• Is a Creative Producer. You can storyboard, film, and edit high-quality training videos that people actually want to watch. 
•  Is an Instructional Architect. You don't just "make slides"; you create knowledge checks, learning pathways, and curriculum that sticks. 

Key Results Areas (aka the Job Outcomes) 

• LMS Mastery: Build, launch, and optimize a world-class asynchronous customer training platform that reduces time-to-value for our users. 
• Content Excellence: Produce a library of videos and interactive modules that make the Fleet360 transition seamless and scalable. 
• Ideal Team Player: Embody our core values of being Humble, Hungry, and Smart to complement the unique strengths of your peers, transforming a collection of talented individuals into a unified force that produces far greater impact than the sum of its parts. 

Does this sound like you? Let’s talk! 

The Bottom Line 

You’ve made it this far, so congratulations! We are really looking for a builder—someone with an almost frightening intensity around creating scalable learning experiences and mastering the details of training operations. 

Total compensation for the role is between $90,000 and $110,000, depending on experience. This is a full-time, hybrid or remote-friendly role, reporting to the Manager of Professional Services. 

About Us 

Founded in 1979, RTA has long earned the reputation of knowing our stuff and providing the best customer service in the market. Our purpose is to help fleets succeed. We pride ourselves on creating a caring, family-oriented atmosphere for both staff and clients, and love the fact that our work has a positive impact on all the lives we touch. Our clients carry kids in school buses, first responders in emergency vehicles, and food and medical supplies in trucks. We do meaningful work, and we want our clients to have the best tools available to them. 

Our office spaces are open, spacious, and colorful, with an abundance of natural light. We come together often as a company to enjoy freshly baked desserts or awesome lunches, and genuinely enjoy each other’s company. We offer some pretty unique perks and benefits like unlimited PTO, generous holiday schedules, Spirit Weeks, regular coaching, and access to the CEO, as well as all the standard ones like medical insurance, 401k 6% Safe Harbor match, and more. 

Coming from the east side? You’ll enjoy waving at the traffic going the other way while never having to stare at the blinding sun. It only takes about 25 minutes to get here from downtown Scottsdale in the mornings. We are located close to Arrowhead Mall, with quick access to the 101 from multiple directions. 

If all of this sounds like you, and your type of company, then click apply! Seriously, we’ve asked you three times, and you are still reading. Maybe these aren’t the droids you are looking for?