Manager Facility Operations

LEGENDS GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world’s most iconic brands and venues.

Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

Responsible for managing the day-to-day operations of the arena to ensure accurate and timely completion of conversion between events including concerts, basketball, ice events, and family shows.  This position will supervise and oversee conversion staff, assist with facility repairs and maintenance when needed, assist the Event Services department with show-related requests and continuously monitor building needs and make recommendations.  As a manager, the incumbent in this position will also be expected to maintain professional and effective working relationships with all employees of the facility and our clients.

ESSENTIAL DUTES AND RESPONSIBILITIES

• Hire, supervise, train and develop new and existing employees.
• Prepare weekly and monthly schedules for both part-time and full-time Conversions/Operations staff. Ensure accurate time cards for hourly staff
• Review the day-to-day department needs and recommend facility repairs and maintenance where needed.
• Work with Event Managers on all show-related requests.
• Monitor expenses and order supplies as needed.
• Assist in keeping the inside and outside of the facility clean and organized
• Develop and maintain standard operating procedures for the department.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE     

• A minimum education level of BA/BS Degree (4-year) in a related field or a minimum of 3-5 years of related work experience. 3+ years in sports and entertainment venue preferred
• Working knowledge of tools, materials, and equipment used in building operations (forklift, power tools, basic tools, etc.)
• Experience leading and supervising a large, diverse staff
• Knowledge of budget preparation and monitoring spending
• Must have skills in planning, coordinating and establishing priorities
• Knowledge of safety practices to meet OSHA requirements

SKILLS AND ABILITIES

• Excellent written communication, written and verbal skills
• Can effectively establish and maintain professional working relationships with others 
• Able to work long hours and some overnights performing difficult work under time pressure
• Able to work a flexible schedule including extended hours, weekends, and holidays
• Able to lift and carry up to 50 pounds at a time; push and pull heavy items and equipment
• Knowledge of the function and operation of a multi-purpose sports and entertainment facility

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: Desert Diamond Arena

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.