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I. Job Summary
Serves as the first point of contact for customers depositing waste at a WM Facility; calculates payments, checks loads, and ensures the safety of the customer and other employees through observation of safety rules and regulations.
II. Essential Duties and Responsibilities
- Greets customers, directs customers and other traffic, and answers questions accurately.
- Correctly calculates payments for customers.
- Ensures that incoming garbage loads are safe and do not contain any inappropriate material.
- Ensures that customers and employees conduct all business in a safe manner and wear all required Personal Protective Equipment (PPE).
- Provides general upkeep of the Scale House.
- Completes all administrative tasks including regular filing, and completes required reports.
- Keeps immediate supervisor fully informed of all problems or matters requiring his/her attention.
- Attends company sponsored training and meetings as directed.
- Works overtime as needed.
- Performs other duties as assigned, including data entry and minor customer service responsibilities.
- Approaches all encounters with employees, customers and vendors in a friendly, service oriented manner.
III. Qualifications
B. Preferred Qualifications
- High School Diploma or GED (accredited).
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
- Repetitive Motions
- Eye/Hand/Foot Coordination
- Sitting
- Talking
- Hearing
Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
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