The Gloucester Marine Terminal is operated by Gloucester Terminals LLC and offers stevedoring and break bulk services. The terminal, located in the Port of Philadelphia has direct access to highways as well as three rail lines that transit across the United States and Canada, providing unrivaled turnaround times for our partners.

Summary

The Administrative Associate position serve as one of the first points of contact in the daily operations of port facility within a global supply chain. This position works alongside and reports directly to the Office Manager to coordinate shipping and receiving needs in our warehouses. In conjunction with other administrative staff and the management team, the Administrative Associate works to increase efficiency and maintain accuracy within our logistics processes.

Primary Responsibilities

Perform general office duties including filing, communications, data entry, etc.
Communicate with and distribute information to various departments and customers
Maintain and evaluate rates of performance for company processes and labor force
Input and track incoming and outgoing order inventories and availability
Coordinate logistic processes between outside customers and internal staff

Knowledge and Skill Requirements

High school diploma or equivalent
Strong organization skills and high level of attention to detail
Positive demeanor, and ability to cope with fast-paced environment
Customer service experience preferred
Must be able to obtain Transportation Workers Identification Credentials (TWIC)

Work Environment & Physical Demands

This position is in a general office setting and does require the ability to occasionally lift office products and supplies, up to 20 pounds.

What We Offer:

We believe that taking care of our team is just as important as the work we do. Here’s what you can expect when you join us:

Comprehensive Health Coverage – Medical, dental, and vision plans for you and your family
Life Insurance – basic life insurance provided by the company plus voluntary life insurance available for purchase
Flexible Spending – Healthcare and Dependent Care Flexible Spending available plus Transit and Parking options
Paid Time Off –PTO, vacation days, holidays and extended sick leave
Retirement Plans – 401(k) with company match to help you plan for the future
Professional Development – Access to training, conferences, and learning resources
Wellness Support – Mental health resources, company wellness events, financial incentives for wellness programs
Team Culture – Inclusive, collaborative environment with regular team events and recognition programs

We’re committed to creating a workplace where you can thrive—personally and professionally.

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