Job DetailsJob Location: Wigwam Golf Club - Litchfield Park, AZ 85340Position Type: Part TimeEducation Level: High School or G.E.D.Salary Range: $16.50 - $16.50 HourlyTravel Percentage: NoneJob Shift: Weekdays and WeekendsJob Category: OtherJob Summary Under the supervision of the Retail Merchandiser Manager and Buyer, this position supports the daily retail operations of the Golf Club’s Pro Shop. This position focuses on providing exceptional service to all guests – both golfers and non-golfers – while maintaining professional presentations standards throughout the Pro Shop. Responsibilities include assisting with merchandising sales, inventory and other retail-related tasks.Supervision This position has no supervisory responsibility. Duties and Responsibilities The duties and responsibilities listed below are essential to the employee’s position. Some responsibilities are seasonal in nature. JDM Golf Teammates will role model the core values and behaviors by: Cultivating a positive teamwork environment. Being efficient with time at work. Communicating effectively with management, co-workers and guests. Being flexible. Maintaining integrity in all conversations and actions. Consistently reporting to work on time prepared to perform duties of position. Following internal procedures and external regulations; and bring report issues to management. Operational responsibilities: Merchandising Support: Assist the Retail Merchandiser Manager and Buyer with all aspects of the Golf Shop retail operation, including product setup, display, tagging, steaming, and replenishment. Visual Presentation: Maintain the overall appearance of the shop by ensuring displays are neat, clean, and visually appealing in accordance with established visual standards. Guest Service: Greet and assist guests in a courteous and professional manner; offer product knowledge and make purchase recommendations to enhance the shopping experience. Sales Transactions: Perform accurate sales transactions using the Point of Sale (POS) system and ensure all purchases are processed efficiently. Receiving and Invoicing: May assist with receipt, verification, and entering invoices into the POS system to maintain accurate inventory and cost records. Inventory Control: Support the Retail Merchandiser Manager and Buyer with cycle counts, tagging, pricing, and restocking merchandise. Product Knowledge and Promotion: Provide general information about golf products, promotions, and Golf Shop offerings. Housekeeping: Maintain cleanliness and organization of merchandise areas, storage rooms, display fixtures and golf shop. This includes sweeping, dusting, cleaning windows, etc. Attend meetings and trainings, as scheduled. Conform with all safety standards and use of all appropriate safety equipment. Performs all other duties, as assigned.QualificationsEducation and Experience Required High school / GED. Previous experience in golf operations (inside and outside services) or retail experience required. Knowledge of golf and golf merchandise preferred. Skills and Abilities  Demonstrated excellence in guest service, professionalism, and interpersonal communication Strong sales with the ability to engage and assist customers. Working knowledge of retail operations including ability to learn and apply product knowledge. Ability to work effectively as a team. Active participations in completion of tasks. Has a strong focus on providing excellent service, ensuring guest satisfaction. Reliable and dependable. Highly organized. Flexible to seasonal demands, special events, and changing merchandise. High level of integrity and accountability when handling cash, transactions, and product. Computer Skills Required: Ability to use employee self-service on company’s human resources/payroll database. Ability to use POS system, including processing sales, reconciling product to inventory, etc. Certificates, Licenses, Registrations Required because of driving golf carts: Valid State Driver’s License Other Ability to work schedule required to fulfill duties of position. At times, individual must be able to work in a fast-paced environment with ability to handle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Must seek approval from supervisor before incurring overtime, Schedule flexibility which may include weekends and holidays. Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In general: Ability to stand for extended periods of time. Regularly required to walk, bend, stoop, reach, grasp, and handle merchandise or fixtures. Regularly required to talk and actively listen when assisting guests and team members. Specific vision abilities include close vision, ability to adjust focus, and manual dexterity with strong hand–eye coordination. Must be able to use hands to handle or feel objects, tools, or controls, and reach with hands and arms as part of daily merchandising duties. Ability to work effectively around other people in a customer-facing environment. Frequent lifting and carrying of merchandise or supplies weighing up to 50 pounds. May be required to operate a golf cart to move merchandise or assist with shop tasks as needed. Must be able to steam product, as necessary.   Work Environment Work environment is typically indoors; however, may occasionally assist outdoors for special events or displays. May be exposed to moderate noise, dust, heat, or occasional inclement weather conditions, particularly during outdoor events or deliveries. OSHA Category Category II: Position Personnel who engage in activities normally without exposure to blood or body fluids, but where exposure may occur in the event of an emergency. The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time. Pay: $16.50 per hour We Offer… PT Benefits: Flexible Scheduling, Direct Deposit, Free Parking, Paid Sick Leave, Free Golf, Golf Shop Discounts. Waiting periods may apply. How to Apply: If you are ready to be a part of our retail department, come join our team. Please complete the online application for our management team to review what sets you apart from others. If you receive a conditional offer, we do conduct a background check. EOE.
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