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Benefits:
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
We are seeking a Closer. Not a Clerk.
Hand & Stone Anthem is a top-tier, independently owned wellness center led by a Spa Director with 20 years of industry expertise. We are the only location in Anthem and are not affiliated with the corporate "big box" franchises in the Valley. We are a high-performance Team—not a "family"—and we reward results.
The Reality of the Role
This position is for mature professionals who understand the mechanics of a sale. We do not hire "front desk receptionists." You will be expected to:
- Investigate & Close: Review client history to identify "membership abusers" and pivot those difficult conversations into sales.
- Enforce Policy: Confidently explain why a guest no longer qualifies for "Member-Guest" pricing and collect the difference with poise.
- Hunt for Leads: Use Zenoti to proactively call and text prospects to fill the book.
- Consult: Use your knowledge of Dermalogica and Image Skincare to drive retail revenue and customize massage experiences.
Pay & Internal Rewards
- Base: $17/hr.
- Core Commissions: 25% on enrollment fees ($40–$199), $10 for $20–$39 fees, and 10% on retail.
- Proprietary Performance Bonuses: Beyond standard commission, we offer an internal "Performance Dividend" structure. Details are discussed during the final interview stage and include bonuses for:
- Specific Membership Conversion Tiers.
- Pre-booking Rate Goals.
- Pre-service Add-on/Upgrade Quotas.
- Specific Membership Conversion Tiers.
- Path to Leadership: We promote based on numbers and professional maturity.
Requirements
- Minimum 2 years of Sales or High-End Hospitality experience.
- FULL TIME AVAILABILTY INCLUDING WEEKENDS / EVENINGS
- Ability to navigate "gray area" pricing and policy enforcement without hesitation.
- A professional, "Butler-level" demeanor and a "thick skin."
If you are a high-achiever who thrives on hitting targets and maximizing your paycheck, apply today. If you are looking for a "chill" desk job, please do not apply.
Learn more about this Employer on their Career Site
