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Help Desk Operator

DORT FINANCIAL CU
Posted 18 hours ago, valid for 19 days
Location

Grand Blanc, MI, US

Salary

$35 per hour

Contract type

Full Time

Paid Time Off
Life Insurance
Disability Insurance
Tuition Reimbursement
Employee Assistance
Flexible Spending Account

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Sonic Summary

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  • Dort Financial Credit Union is looking for team members to provide general technical support and assist with daily computer operations.
  • Candidates should have a minimum of one year of computer-related experience and technical proficiency in troubleshooting and maintaining personal computer hardware and software.
  • The position requires a high school degree, with two years of coursework in computer science preferred, and knowledge of Microsoft software is highly preferred.
  • The job offers a competitive salary and benefits package, including medical, dental, vision insurance, and a matching 401(k).
  • Candidates must be bondable, flexible, self-motivated, and possess strong communication and problem-solving skills.

Dort Financial Credit Union is seeking team members who will carry out our mission of enriching the lives of our members, employees, and communities, and who will aim to achieve our vision of being a leader in the industry by providing quality financial services, fostering an empowered and diverse team, and making our communities a better place to live. At Dort Financial, we uphold a culture of excellence with opportunities of engagement and advancement for our team members. We abide by our core values of Empowerment, Accountability, Transparency, Collaboration, and Volunteerism each day, and have a strong focus in community involvement. 

Full Time Postings - We offer a competitive benefits package immediately upon hire including medical, dental, and vision insurance; Life/AD&D and Disability Insurance, Supplemental Life insurance for employee/spouse/dependent; HSA and FSA plans; and tuition reimbursement for full-time team members. LegalShield, Pet Benefits, Employee Assistance Program, Telemedicine. We also offer a matching 401 (k) including a safe harbor, a referral bonus program, and paid time off including holidays.

Come join our team. Apply today! 

Purpose of Position: Provide end-users with general technical support. Perform tasks as required in daily computer operations as scheduled. Support other areas of the IS department with installations and upgrades as required.

Minimum Formal Education: 

  • High School Degree required. 
  • Two years course work in computer science preferred.

Experience: 

  • One-year computer related experience required with technical proficiency in troubleshooting, maintaining, and administering personal computer hardware, software, and networked systems. 
  • Knowledge of Microsoft software to include but not limited to MS Operating Systems and MS Office highly preferred. 
  • Active Directory experienced preferred.

Other Requirements: 

  • Must be bondable. 
  • Must be flexible self motivated and able to work unusual/variable hours and schedules including but not limited to evenings, weekends, etc. 
  • Must be accurate, dependable and reliable. 
  • Excellent communication, innovative thinking, problem solving and multi-tasking skills preferred. Support experience preferred. 
  • Certification preferred.

*Sponsorship for work authorization is not available for this position. Candidates are responsible for ensuring they have the legal authorization to work in the location where they apply.*




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