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Shift Leader

Tropical Smoothie Cafe
Posted 12 days ago, valid for 21 days
Location

Grand Forks, ND, US

Salary

$17 per hour

Contract type

Full Time

Employee Discounts

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Sonic Summary

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  • Tropical Smoothie Café is seeking a Crew Leader who embodies their core values and can inspire a healthier lifestyle through exceptional service.
  • Candidates should have previous experience as a Tropical Smoothie Café Crew Member and be legally eligible to work according to State and Federal guidelines.
  • The position requires continuous standing and walking, with the ability to lift up to 30 pounds and manage a fast-paced environment.
  • Crew Leaders are expected to maintain high standards, train team members, and deliver unparalleled hospitality to customers.
  • The salary for this role is competitive, and applicants should ideally have at least one year of relevant experience.
Benefits:
  • Free food & snacks
  • Free uniforms
  • Employee discounts
  • Flexible schedule
SUMMARY OF RESPONSIBILITIES
At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Crew Leaders are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better. If you are Smart and have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Café Crew Leader.
ESSENTIAL FUNCTIONS
Interacts with crew members, customers, and vendors using “Tropitude” (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different. It means having energy and creating a positive atmosphere).
  • Delivers “Unparalleled Hospitality” to each customer that visits our café.
  • Knowledgeable and proficient in each position within the café.
  • Successfully completed the Café Basics and Certified Trainer Program.
  • Ensures each station is operating to Tropical Smoothie Café’s standards.
  • Trains and coaches crew members during each shift to ensure brand standards are upheld.
  • Uses tools to accomplish goals, manage labor and control inventory using MyInventory.
  • Performs any additional tasks necessary to run the café.
REQUIRED EXPERIENCE
  • Experienced Tropical Smoothie Café Crew Member.
  • Legally able to work within the State and Federal guidelines.
PHYSICAL REQUIREMENTS
  • Continuous standing and walking throughout the duration of each shift.
  • Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.
  • Constant face-to-face interactions with crew members and customers.
  • Safely navigate in a fast-paced café environment.
  • Ability to multi-task and remain positive in sometimes stressful working conditions.
WORKING CONDITIONS 
  • Most shifts are between six to eight hours, but this may vary.
  • Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and may have additional opening/closing responsibilities. 
  • Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions. 
  • Comply with the Tropical Smoothie Café uniform and personal hygiene polices for each shift. 
  • Fun, fast-paced, upbeat environment with no fryers!



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