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Manager of Patient Care Services

Rural Psychiatry Associates
Posted 22 days ago, valid for 17 days
Location

Grand Forks, ND, US

Salary

Competitive

Contract type

Full Time

Retirement Plan
Paid Time Off
Life Insurance

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Sonic Summary

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  • Rural Psychiatry Associates is looking for a Manager of Patient Care Services to oversee nursing operations and patient access services.
  • The role requires a minimum of 5 years of clinical experience, with at least 3 years in a supervisory or management position.
  • Candidates should possess strong leadership and communication skills, as well as a commitment to high-quality patient care.
  • The position offers a competitive compensation package along with comprehensive benefits including medical, dental, and vision insurance.
  • Current licensure as a Registered Nurse (RN) is preferred, and candidates should demonstrate proficiency in electronic health records and healthcare compliance.

Rural Psychiatry Associates is seeking a Manager of Patient Care Services. This leadership role is responsible for overseeing nursing operations, managing patient access services, supervising direct patient care staff, and ensuring adherence to organizational policies and procedures. The ideal candidate will bring strong clinical expertise, leadership ability, and a commitment to high-quality patient care.

Essential Responsibilities:

  • Provide leadership and oversight for the nursing team to ensure efficient, patient-centered care
  • Support and guide direct patient care staff, focusing on performance development, training, and continuous improvement to maintain high standards of patient care
  • Monitor compliance with internal policies, clinical protocols, and regulatory requirements
  • Collaborate with senior leadership, supervisors, and managers to evaluate and enhance workflows and patient care processes
  • Serve as a clinical resource for staff and assist in addressing patient care needs
  • Participate in quality assurance activities and support continuous improvement initiatives
  • Oversee staffing and daily operational functions of department needs to maintain service quality and access
  • Ensure accurate documentation and support readiness for audits and inspections

Qualifications:

  • Current licensure as a Registered Nurse (RN), or ability to obtain licensure by date of hire, in all states where RPA practices is preferred but not required 
  • Minimum of 5 years of clinical experience; Psych experience desirable
  • Minimum of 3 years of supervisory or management experience
  • Consistently leads by example with a strong understanding of clinical operations, patient access processes, and healthcare compliance standards
  • Strong leadership, communication, and interpersonal skills
  • Ability to manage multiple priorities in a fast-paced healthcare environment
  • Proficient in electronic health records (EHR), medical systems, and general office software.

Compensation and Benefits:

Rural Psychiatry Associates offers a competitive compensation package and comprehensive benefits, including:

  • Medical, Dental, and Vision Insurance
  • Long and Short-Term Disability
  • Life Insurance
  • 401(k) Retirement Plan
  • Paid Holidays and Generous Paid Time Off

 




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