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Front Office/Customer Service Representative

Closets By Design W Michigan
Posted 13 days ago, valid for a month
Location

Grand Rapids, MI 49548, US

Salary

$16 - $25 per hour

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • We are seeking a motivated individual for the Front Office/Customer Service position with a salary of $35,000 per year.
  • Applicants should have at least 1-2 years of office experience and demonstrate strong verbal and written communication skills.
  • The role involves answering phone calls, booking appointments, managing calendars, and providing administrative support to the team.
  • Benefits include a 401(k), health insurance, paid holidays, and ongoing professional development opportunities.
  • Closets by Design is a leader in home organizing systems and values serving others, problem-solving, and trusting the process.
Benefits:
  • 401(k)
  • Health insurance
  • Paid time off
We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion. 

Benefits
  • Paid training and ongoing professional development (certifications, courses,...etc.).
  • Paid holidays and paid time off.
  • Health and retirement benefits. Not available at all locations.
  • Open door policy with your manager.
Responsibilities
  • Answer and direct incoming phone calls and be responsible for booking appointments.
  • Manage designers’ appointment calendars in CRM.
  • Greet visitors and assist with office support needs.
  • Deliver administrative support for office staff, sales team, and production/installation department.
  • Complete general office duties with strong verbal and written communication skills.
Requirements
  • We are looking for candidates with office experience.
  • Proficient in Microsoft Office.
  • Excellent phone etiquette.
  • Strong personal organizational skills.
  • Strong work ethic.
  • Strong verbal and written communication skills.
  • Customer oriented, friendly and enthusiastic.
Closets by Design - Overview
  • Closets by Design is a nationally recognized leader in home organizing systems. 
  • We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. 
Closets by Design - Our Values
  • Serve Others
  • Be a Problem Solver
  • Trust the Process
We respond to all candidates within 24 hours and complete hiring in 7 days. 



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