Accounts Receivable Clerk

Are you detail-oriented, organized, and comfortable working with financial records and insurance-related accounts? CareLinc is looking for an Accounts Receivable team member to help maintain accurate account records, process payments, and support the timely collection and reconciliation of outstanding balances.

In this role, you’ll play an important part in keeping our accounts receivable operations accurate and efficient while working with customers, branch teams, management, and third-party payors. This position is Monday through Friday 8:00am to 5:00pm and is not eligible for hybrid or remote work.

What You’ll Be Doing

• Coordinating daily transactions involving cash, charge bills, Medicare, Medicaid, and other third-party payors
• Maintaining accurate accounts receivable records and customer account information
• Reviewing accounts receivable balances over 60 days old and reporting findings to management
• Reviewing Explanation of Benefits (EOBs) and identifying coverage concerns and problem areas
• Processing and verifying payments, refunds, finance charges, unapplied cash, and account adjustments
• Reviewing data changes, reversals, and refunds before forwarding them to the appropriate departments
• Balancing deposits, computer postings, petty cash, and merchant card transactions
• Preparing and mailing customer statements
• Entering checks and deposits received from CareLinc branches
• Making daily bank deposits and maintaining petty cash
• Identifying and reporting account discrepancies to management
• Explaining significant accounts receivable adjustments to management
• Keeping management informed of changes affecting accounts receivable
• Serving as a troubleshooter for accounts receivable issues and providing backup system support
• Sorting and distributing daily mail

What We’re Looking For

• Strong computer and keyboard skills with a high level of attention to detail
• Excellent verbal and written communication skills
• Knowledge of home medical equipment and insurance regulations
• Strong organizational skills and experience managing and consolidating paperwork
• Ability to review financial information, identify discrepancies, and follow through on issues
• Strong problem-solving skills and the ability to apply sound judgment in standardized situations
• Ability to read and interpret policies, procedures, and other business documents
• High school diploma or GED required
• Three years of experience in a medical-related field and/or training, or an equivalent combination of education and experience, preferred

How We CARE at CareLinc

At CareLinc, we follow our CARE Standards:

Community – We work together to support our patients and each other

Accountability – We own our actions and focus on solutions

Relationships – We build trust through empathy and clear communication

Empathy – We understand and support one another in every interaction

Why You’ll Love It Here

• A supportive, collaborative team environment
• Opportunities to learn and grow within a healthcare organization
• A role where accuracy and attention to detail make a direct impact
• Flexibility with ad hoc work-from-home opportunities
• Early access to your paycheck via TapCheck
• Competitive pay and comprehensive benefits
• A company culture that truly CARES about its employees and the patients we serve

Ready to make an impact behind the scenes? Apply today and join the CareLinc team!