Courtyard by Marriott Downtown - Laundry Attendant - 1st Shift

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown -- and start your unstoppable career here.

This is a full-time position requiring weekend availability. This position is eligible for full benefits (medical, dental & vision), 401K, paid vacation, discounted downtown parking, free employee meals, hotel and restaurant discounts and more.

 

SUMMARY
To be able to perform all duties in the laundry to the standards set forth by the department and hotel.

ESSENTIAL FUNCTIONS

- Folds sheets, table linen, napkins, terry and pillowcases to standard. 

- Load, unload, and run the washers. 

- Load, unload, and run the dryers

- Attend departmental meetings.

- Follow AHC handbook policies and standard operating procedures.

- Actively working, always looking for ways to assists guests and going above and beyond to provide guest service. 

- Ensuring the quality and level of service that the General Manager, Manager on Duty and Guests expect is excellent and follows our company standards and policies. 

- Reads and understands all memos that pertain to the laundry department.

- Uses other AHC hotels and staff as resources.

- Complete all daily responsibilities/cleaning task list.

- Follow our hotel green policies.

- Ensure trash/recyclables are taken out.

- Follow AHC guest service standards.

- Actively work with department staff, while following all departmental rules.

- Any other additional responsibilities that may be asked by General Manager, Manager on Duty, Department Manager, or Supervisor.

EDUCATION AND EXPERIENCE
- High school diploma or equivalent preferred
- Relevant experience preferred