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Mortgage Loan Officer

Community Financial Credit Union
Posted 8 days ago, valid for 17 days
Location

Grand Rapids, MI 49555, US

Salary

Competitive

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • Orsa Credit Union is seeking a Mortgage Loan Officer for an outside sales position focused on originating residential first mortgages through external referrals.
  • Candidates must have a minimum of 3 years of experience in residential mortgage lending and possess a high school diploma or equivalent.
  • This commission-based role offers significant earnings potential based on business generated, with a strong emphasis on member engagement and exceptional customer service.
  • The position requires proficiency in mortgage industry practices and the ability to cultivate referral networks to meet sales goals.
  • Additionally, the role includes comprehensive benefits such as medical, dental, and vision plans, four weeks of PTO, and a generous 401k match.

Who We Are:

At orsa credit union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.

We’ve been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness, reflecting our deep commitment to our team members and the communities we serve. 


About the role:

The Mortgage Loan Officer is exclusively an outside sales position that is responsible for the origination of residential first mortgages via an external referral network to reach goals and credit union objectives. This position is responsible for generating prospects through their own individual efforts without the aid of internal referrals. 

*This is a commission based position with the potential for significant earnings based on business generated.*


A Day in the life of a Mortgage Loan Officer can look like: 

  • Deliver on our Member Engagement Manifesto and ensure an exceptional member experience throughout the mortgage journey. 
  • Develop self-generating referral networks necessary to accomplish sales goals and meet minimum monthly closed loan and deposit expectations.
  • Consult with members about their home financing needs, risks, and offer lending solutions.
  • Interview applicants to determine financial eligibility and feasibility of granting loans.
  • Assess member needs, explore all options, and introduce different types of loans.
  • Fully complete a mortgage loan application online, over-the-phone, or in-person.
  • Perform other duties as directed by leadership.

 

What you bring to the table:

  • High school diploma or equivalent.
  • Minimum 3 years solid work experience in residential mortgage lending.
  • Ability to obtain Nationwide Mortgage Licensing System (NMLS) registration.
  • Solid understanding of mortgage industry lending practices and programs.
  • Ability to cultivate, manage, and maintain referral partnerships to generate mortgage leads.
  • Capable of working in a sales-centric, goal-oriented environment.
  • Exceptional professionalism providing for a best-in-class member experience. 
  • Excellent verbal and written communication skills.
  • Outstanding organizational and follow up skills.
  • Capable of proficiently delivering and handling difficult customer conversations.
  • Strong teamwork abilities with co-workers and colleagues.
  • Excellent interpersonal and decision-making skills
  • Ability to handle the stress of meeting time-sensitive deadlines.
  • Proficient computer skills, including MS Office and databases.
  • Experience reaching or exceeding sales goals and objectives. 
  • Ability to adapt well to change and learn quickly. 
  • Ability to problem-solve with a high level of personal accountability.
  • Proficiency using Excel and Word. 

 

You might also have:

  • Demonstrated proficiency with lead generation and meeting self-generated origination sales goals. 
  • Proficient with Encompass. 
  • Experience with originating equity loans/lines. 
  • Experienced in gathering deposits. 
  • Specialty product experience like construction, FHA, VA, etc.

 

 

We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.

 

As a team member of orsa, you’ll enjoy:

  • Comprehensive medical, dental, and vision plans 
  • Four weeks of PTO for all full-time team members  
  • Up to 12-weeks paid paternity/maternity leave
  • Lifestyle Accounts to help with your personal wellbeing 
  • Family Health Benefits 
  • Paid time off to observe all Federal Holidays 
  • Flexible work options depending on position
  • A generous 401k match 
  • Numerous employee engagement activities 
  • Community Resource Groups 
  • Paid time off for occasions such as volunteering, caregiving, and family events 

 

Contact/application information:

If this description appeals to you, please submit an application! A member of orsa’s talent acquisition team will be in contact with you shortly! 


Equal Employment Opportunity Policy:

orsa credit union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.  


Disclaimer:

This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. 

Please note that orsa credit union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

 




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