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Store Detective - Full Time

Meijer
Posted a day ago, valid for a month
Location

Grand Rapids, MI 49525, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Meijer is seeking a candidate for a position focused on preventing theft and ensuring safety at store entryways, requiring 1-2 years of customer service or asset protection experience.
  • The role involves engaging with customers to validate receipts and recover unpaid merchandise while maintaining a professional presence.
  • Candidates must possess clear communication skills and the ability to respond urgently to alerts, as well as the capability to learn and interact with technology solutions.
  • Physical requirements include frequent standing and walking, the ability to lift up to 25 lbs, and the ability to work in varying environmental conditions.
  • Compensation details are not specified, but Meijer offers benefits such as weekly pay, paid parental leave, and education assistance.

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

 

Meijer Rewards

  • Weekly pay

  • Scheduling flexibility

  • Paid parental leave 

  • Paid education assistance

  • Team member discount

  • Development programs for advancement and career growth

 

Please review the job profile below and apply today!

Provides a professional presence at the front entryways creating an active deterrence to theft by engaging with customers entering the store and exiting from both the interior of the store and the checkout area. Prevents theft through constant awareness of customer activity and urgently engaging with customers to validate receipts and recover unpaid merchandise. Keeps our team members and customers safe by identifying and resolving safety concerns.


 

What You'll be Doing:

  • Actively identify and quickly resolve unsafe conditions and situations
  • Prevent theft through an active presence and engagement with customers entering and exiting
  • Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms
  • Reduce store disruption following the company de-escalation and negotiation techniques
  • Document and communicate theft, safety, and alarm activity incidents

What You Bring with You (Qualifications):

  • High school graduate or equivalent.
  • 1-2 years of customer service experience or asset protection experience
  • Clear and professional written and oral communication skills
  • Ability to actively move throughout work area for long periods of time
  • Ability to respond to alerts quickly and urgently
  • Ability to learn and interact with new and existing technology solutions
  • Ability to use technology to document and communicate incidents
  • Ability to learn and apply negotiation and de-escalation techniques
  • Ability to maintain knowledge of product locations to direct customers
  • Ability to work successfully with conflict

 

Physical requirement:

  • Limited sitting
  • Frequent standing, walking, crouching, bending, pushing, or pulling
  • Limited travel or overnight
  • Normal or corrected vision and hearing
  • Understand, speak, read, and write fluent English
  • Lift 0-25 lbs. regularly
  • Use of fine motor hand functions
  • Occasional high levels of physical exertion
  • Able to quickly exit from an escalating situation
  • Occasionally outdoors
  • Occasionally exposed to varying degrees of hot and cold environments
  • Occasional exposure to high stress situations



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By applying, a Meijer account will be created for you. Meijer's Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.