Teller - Full Time

Join the Team at our NEW location!

New Location: Kentwood/Grand Rapids, MI

At Genisys Credit Union, we value our employees as the essential drivers of our ongoing growth and success. Our locations are consistently recognized for providing world-class customer service, and we are thrilled to bring that reputation to our brand-new branch in Kentwood/Grand Rapids!

We are seeking motivated, high-energy candidates to join our founding West Michigan team as a Full-Time Teller. As one of the first faces our new members see, you will be instrumental in building our local presence from the ground up.

This position offers the opportunity to earn incentive pay.

Position Purpose

You will ensure that our new members are promptly and professionally served by performing a seamless blend of teller functions, member service tasks, and proactive cross-selling of credit union products to help our members reach their financial goals.

Job Duties (include but not limited to):

• Expert Transactions: Accurately performing financial transactions such as cash withdrawals, deposits, transfers, and loan payments.
• Member Advocacy: Proactively cross-selling products and services that add true value to our members' lives while hitting branch growth objectives.
• Precision & Accountability: Balancing daily transactions, verifying cash totals, and resolving any out-of-balance conditions with a sharp eye for detail.
• Problem Solving: Ensuring members' requests and questions—whether in person, over the phone, or digital—are resolved with excellence.
• Community Representation: Acting as an ambassador for Genisys to ensure our quality reputation is firmly established in the Kentwood and Grand Rapids area.

Qualifications

• High School Graduate or equivalent required.
• Customer service experience preferred.
• Sales experience preferred.
• Cash handling experience is helpful.

Skills and Abilities

• Strong communication and relationship-building skills.
• Professional appearance, dress, and attitude.
• Solid math skills and comfort with financial figures.
• Ability to navigate computer applications and standard office equipment.
• Good typing and data entry skills.

Benefits

• Time for You: Paid Time Off + Holiday pay (8 hours per observed holiday).
• Health & Security: Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short-Term/Long-Term Disability.
• Invest in Your Future: Paid Tuition up to $5,000 per year and Free Financial Planning Assistance.
• Retirement: 401k with up to 3% match and a 5% Profit Share.