Yankee Candle - Retail Sales Associate - Byron Center Outlet

Job Overview: 

Execute the following roles and responsibilities to deliver an exceptional guest experience and drive sales growth. 

Responsibilities: 

Guest Experience: 

• Contribute to creating a welcoming store environment focused on delivering an exceptional guest experience. 

• Understand guest needs through product knowledge and make emotional connections. 

• Maximize sales potential by implementing company selling strategies and building lasting customer relationships to enhance loyalty. 

• Drive guest loyalty through the Rewards Loyalty program and Key Performance Indicators (KPIs). 

• Assist in maintaining store appearance by following company visual standards, including plan-o-grams, visual maintenance, signage, and store cleanliness. 

Team Experience: 

• Support the Store Manager in building a high-performing team that represents Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork. 

• Foster a positive work environment through teamwork and effective communication. 

Operational Experience: 

• Support inventory management activities and control expenses. 

• Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics. 

• Consistently strive to achieve or exceed all Key Performance Indicator (KPI) goals through strategic planning, effective execution, and continuous performance improvement. 

Qualifications: 

• Proven experience in a retail environment (1+ years preferred). 

• Strong communication and interpersonal abilities. 

• Must be able to work in a fragrance-filled environment 

• Ability to work flexible hours, including weekends and holidays.