Mortgage Loan Officer

Primary Location: Grand Rapids, MI

Employee Status: Full-time Hourly + Commission 

Estimated Hours/Week: 38

Workplace Type: Fully On-Site

Who we are:

At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.

About this position: 

LMCU is looking for an energetic and passionate Mortgage Loan Officer who will be responsible for responding to inquiries and working with members and prospective members looking to obtain Mortgage Financing for the purchase/construction of a new home or the refinance of an existing property. An individual in this role will act as a trusted financial partner to provide financing solutions that meet the goals of the member. As a Loan Officer in our Member Direct channel you will be part of a growing team that works together in a dynamic centralized Call Center environment. In Member Direct lending you will be provided with leads and opportunities to assist Lake Michigan Credit Union Members.

What you’ll do: 

• Engage with prospective members to build rapport and determine their financial needs and goals. Review LMCU’s portfolio of products and services to find the best financing solution to offer to the member.

• Review and evaluate credit, income and asset information to insure members meet product guidelines. Produce and submit complete and quality Loan Applications.

• Manage leads from various sources including online applications, inbound call queues, and outbound sales opportunities.

• Follow-up on potential mortgage opportunities and maintain consistent professional contact with members throughout the process.

What You’ll Bring:

• Two to three years of previous experience in Mortgage Sales or Mortgage Banking in a related area. Previous sales experience is a plus. 

• Maintaining an active registration with the National Mortgage Licensing System (NMLS) is required.

• Ability to work independently and effectively handle multiple, simultaneous, and changing priorities. 

• Strong written and verbal communication skills.

What you’ll get:

• All Employees: weekly pay and retirement savings options.

• Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.

• To see a full list of our benefit offerings, check out this helpful guide!

Have additional questions about the role? Email the Talent Acquisition Team at: Careers@lmcu.org. 

If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316.

LMCU is an Equal Opportunity Employer