Retail Customer Service Representative

Join the CareLinc Crew: Retail Customer Service Rockstar Wanted!

Are you a people-person with a passion for helping others? Do you thrive in a fast-paced, hands-on retail environment? CareLinc is on the lookout for a Retail Customer Service Representative to join our team and be the friendly face customers rely on for medical equipment and top-notch service.

 What You’ll Be Doing:

• Welcoming customers and helping them find the equipment they need (and maybe even something they didn’t know they needed!)
• Listening to customer needs and offering solutions that support their health, comfort, and independence
• Staying active throughout the day—this role involves regular walking, lifting (up to 50 lbs), and hands-on movement
• Keeping our showroom looking sharp, clean, and organized
• Assisting with insurance paperwork and coordinating product deliveries
• Supporting a team that truly cares—about our customers and each other

 What You Bring to the Table:

• At least 1 year of retail experience preferred
• A team-oriented, can-do attitude
• Strong communication and basic computer skills
• Bonus points if you know medical terminology or have experience with insurance paperwork

How We CARE at CareLinc:

At CareLinc, we follow our CARE Standards, which means:

Community – We work together, help each other, and make every interaction positive.

Accountability – We grow, learn from feedback, and focus on solutions, not problems.

Relationships – We listen, assume positive intent, and build strong relationships.

Empathetic – We understand and support each other, making sure our workplace feels welcoming and inclusive.

Why You’ll Love It Here:

✅ A team that values what you do.

✅ A supportive, fun, and friendly culture.

✅ Opportunities to grow and learn.

✅ Early access to your paycheck via TapCheck

✅ Competitive pay, great benefits, and a company that CARES about YOU!

Ready to join the adventure? Apply today!