Maternal Infant Health Program Coordinator (RN or LMSW)

Welcome to Cherry Health - video about Cherry Health

OVERVIEW OF POSITION:

The Program Coordinator provides leadership and oversight for the delivery of high-quality, professional services within the Maternal Infant Health Program and Strong Beginnings Program. This role supports program success through some staff supervision, direct client engagement, and adherence to program requirements, ensuring services are responsive, compliant, and aligned with community needs.

This is a full-time, benefit-eligible position, typically working Monday–Friday from 8:00 a.m. to 5:00 p.m., based onsite at our Westside Health Center with community-based work as needed.

Must adhere to the organizational Policies, Procedures, Code of Ethics, and all licensing and accreditation standards of the position and program.  Must represent the organization’s Mission in all actions and communications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Understand and adhere to program requirements pertinent to the Maternal Infant Health Program and Strong Beginnings Program
• Carry a client caseload.
• Demonstrate leadership skills that foster a culture of mentoring staff.
• Model key values in the community and to staff in a way that supports Cherry Health’s mission.
• Educate and empower staff to be adept at meeting program and client needs.
• Evaluate competencies and address performance issues consistently, promptly, and appropriately.
• Plan and facilitate team and individual supervision meetings to communicate updates to staff.
• Review and analyze program data to improve service utilization and submit required reports.
• Promote practices consistent with state and federal laws and regulations
• Participate in seeing that policies and standards are carried out and adhered to
• Ability to travel to other sites or for client visits is required.
• Other duties as assigned

SKILLS / KNOWLEDGE / ABILITIES:

• Excellent verbal and written communication skills, organizational skills, computer skills and judgment/problem solving skills
• Ability to manage time efficiently
• Possess knowledge of program services, client needs and management techniques
• Ability to work with limited supervision and to accept and utilize criticism where given.
• Working knowledge and awareness of state and federal requirements and codes governing treatment
• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment
• Demonstrated supervisory experience
• Ability to develop and maintain relationships and motivate a team
• Ability to exercise good judgment in appraising situations and making decisions

COMPETENCIES:

• Customer Service
• Collaboration
• Integrity
• Respect
• Professionalism
• Learning

EDUCATION / LICENSES / CERTIFICATES:

• Masters in Social Work degree & license or Registered Nurse degree & license in the State of Michigan , BSN preferred
• Basic Life Support/CPR training according to requirements of license and/or certification

EXPERIENCE:

Three to five years of supervisory or management experience in a medical or behavioral health clinic or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above. 

PHYSICAL REQUIREMENTS

Possible exposure to patients/clients with illnesses and/or infections.   Frequent telephone and computer use, requiring manual dexterity for writing and computer use.  Sitting, standing, or walking for extended periods of time. Specific vision abilities required by this job may include close vision, distance vision, and ability to adjust focus. May require bending, squatting, or kneeling and lifting to 50 pounds.  Use of Personal Protective Equipment (PPE) as required. 

Who we are:

Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school-based health centers and more.

Our Mission: 

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision: 

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.

Our Values:

• Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
• Customer Service – Serve internal and external customers in a welcoming manner with compassionate care.
• Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity – Uphold the highest ethical standards by being honest and trustworthy.
• Professionalism – Create a positive work environment where we care accountable for our decision, our action and the results.

Benefits:

Cherry Health has excellent benefit offerings dependent on employment status.  Check out a sample of the benefits available to our team members below!

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical, Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit – 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5% 
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Employee Assistance Program  

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.