This role provides expert technical support for classroom systems, computational platforms, and lab environments and partners with faculty and students to support the design and use of technology-enabled learning experiences. In collaboration with colleagues in ITS and academics, the Digital Technologist helps define and maintain technical standards across teaching spaces and contributes to the selection, implementation, and ongoing optimization of instructional technologies and infrastructure.
Department Overview:
At Denison University, the Department of Digital Innovation bridges the power of modern technology with the critical thinking of a liberal arts education. Led by dedicated technology and innovation strategists, the focus centers on equipping students, faculty, and staff with digital literacy and forward-thinking technological skills.
Responsibilities:
Real-Time Lab Support (25%): Provide expert, on-the-ground troubleshooting for students and faculty during labs. Resolve complex installation and configuration issues for computational platforms (e.g., Python, R) on personal and university devices.
A/V & Media Integration (20%): Maintain, optimize, and future-proof advanced displays, integrated media platforms, and specialized hardware within the Data Visualization Lab.
Strategic ITS Partnership (15%): Serve as the primary academic liaison to ITS. Co-author technical specifications and hardware/software requirements to ensure central IT infrastructure aligns with advanced computing and visualization needs.
Faculty Consultation (10%): Partner with CS and Data Analytics faculty to seamlessly integrate new technical tools, specialized software, and advanced A/V workflows into the curriculum.
Systems Administration (10%): Oversee accounts, user permissions, and secure connections to high-speed computing resources and specialized support software
Campus Technology Scaling (10%): Act as a strategic advisor for campus building updates, designing blueprints to scale advanced media and data reasoning tools into other university learning spaces.
Documentation & Training (5%): Author user-friendly "Quick-Start" guides and documentation for specialized lab equipment and software; conduct hands-on training sessions for students and faculty.
Software Maintenance (5%): Partner with ITS to ensure all Computer Science and Data Analytics software packages are properly licensed, updated, and fully functional.
Minimum Requirements:Â
Minimum of 5 years of demonstrated expertise in programming language environment management and troubleshooting across multiple operating systems (macOS, Windows, Linux).
Experience with professional A/V systems and integrated classroom technologies (preferably Extron).
Ability to work independently and manage multiple technical priorities under tight deadlines.
Excellent communication skills with the ability to translate complex technical concepts for a diverse academic audience.
Preferred Requirements:
Experience in a higher education environment supporting STEM disciplines.
Familiarity with Data Visualization tools such as Tableau.
Demonstrated ability to manage long-term technology projects (e.g., lab refreshes or software migrations) while maintaining daily support availability.
Why Choose Denison?Â
Denison University is a leading, fully residential liberal arts college in Granville, Ohio, located just outside the Columbus metro area. Established in 1831, Denison blends a rigorous academic foundation with an award-winning approach to student mentorship and career readiness. With a vibrant campus community of 2,400 students and around 2,000 employees, Denison offers employees a supportive, forward-thinking environment dedicated to educational excellence and professional growth.Â
Denison provides a number of staff-focused benefits, with some highlights:
10% contribution to your retirement
21 vacation days
3 floating holidays
Paid campus closure from Christmas to New Years
Free parking and gym membership
Free classes for employees
Full tuition coverage for dependents
Want to learn more about us? Visit Denison.edu for more information.Â
Salary Range: 90,000 - 100,000
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