Salesforce Platform Technical Lead

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

As Salesforce Platform Technical Lead, you will play a pivotal role in leading the design, development, and delivery of scalable Salesforce implementations that unify commerce, service, and supply chain operations for our clients. 

As a key member of our digital commerce team, you will collaborate with cross-functional teams to drive business transformation through innovative, integrated Salesforce solutions.

This role is 5 days a week onsite in Grapevine, TX.

Key Responsibilities:

• Assist with architecture and lead the technical delivery of Salesforce Order Management System (OMS) and Omnichannel Inventory implementations.
• Design and implement real-time inventory synchronization and order lifecycle automation across multiple sales channels and fulfillment locations.
• Develop and customize Salesforce platform components, including Apex, Lightning Web Components (LWC), SOQL, and integration APIs.
• Design and manage integrations between Salesforce clouds (Commerce, Service, Sales, CPQ, Marketing) and third-party systems such as ERP, WMS, and middleware platforms (MuleSoft, Boomi, Kafka).
• Collaborate with business analysts and architects to translate complex business requirements into scalable technical solutions.
• Lead and mentor development teams, ensuring adherence to best practices, code quality, and deployment standards.
• Support testing efforts, including SIT, UAT, and performance testing, to ensure solutions meet functional and non-functional requirements.
• Champion new technologies, tools, and methodologies to continuously improve development and delivery processes.

Qualifications:

• 8+ years of professional experience in Salesforce development and architecture, with at least 3 years focused on Order Management and Omnichannel Inventory solutions.
• Proven expertise in Salesforce OMS features including order orchestration, inventory reservations, sourcing rules, and fulfillment automation.
• Strong hands-on experience with Salesforce platform technologies: Apex, Lightning Web Components, SOQL, REST/SOAP APIs, and Platform Events.
• Experience integrating Salesforce with ERP systems (SAP, Oracle) and middleware platforms (MuleSoft, Kafka).
• Solid understanding of omnichannel commerce concepts such as ship-from-store, endless aisle, and available-to-promise (ATP) inventory.
• Familiarity with CI/CD tools and DevOps practices for Salesforce deployments (Copado, Salesforce CLI).
• Excellent analytical, problem-solving, and communication skills.
• Self-starter with motivation and diligence to drive towards results
• Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.

Good to Have:

• Salesforce certifications such as Platform Developer II, OmniStudio Consultant, and Order Management Specialist.
• Experience with distributed order management (DOM) systems and global inventory visibility platforms.
• Passion for innovation and continuous learning in digital commerce and supply chain technologies

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.