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What you will be doing
- Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
- Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
- Train and supervise all new associates and provide on-going training for current staff.
- Check for early make-ups, special requests and VIPs.
- Maintain proper written records for lost and found.
- Run a departure report and recheck all rooms showing up in your assigned section.
- Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.
Qualifications
What we are looking for
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Qualifications & Requirements:
- Previous housekeeping experience required; supervisory experience preferred.
- Strong knowledge of hotel cleanliness standards, room inspection procedures, and guest service expectations.
- Ability to supervise and motivate a housekeeping team in a fast-paced environment.
- Excellent attention to detail and commitment to maintaining high-quality standards.
- Strong organizational, time management, and communication skills.
- Ability to train, coach, and provide constructive feedback to team members.
- Must be dependable, professional, and able to work independently.
- Ability to stand, walk, bend, lift, and push/pull housekeeping equipment throughout the shift.
- Must be able to lift up to 30 pounds.
- Flexible schedule required, including weekends, holidays, and peak occupancy periods.
- Basic computer skills and familiarity with hotel property management systems are a plus.
- Ability to effectively handle guest requests and resolve housekeeping-related concerns.
Key Responsibilities
- Supervise daily housekeeping operations and assign room sections.
- Inspect guest rooms, public areas, and back-of-house areas to ensure brand standards are met.
- Assist Executive Housekeeper with scheduling, training, and performance management.
- Ensure rooms are cleaned and ready for guest arrivals in a timely manner.
- Maintain inventory of housekeeping supplies and report shortages.
- Follow and enforce hotel safety, security, and cleanliness procedures.
- Assist with room cleaning when needed to support operational demands.
Compensation: Competitive pay based on experience.
Schedule: Full-Time | Must be available weekends and holidays.
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