IT Team (In Person)

Job DetailsJob Location: Arizona Snowbowl - FLAGSTAFF, AZ 86002Position Type: Full-Time/Part-TimeAbout This Posting Arizona Snowbowl is looking for a new IT Operations team member, across a potential range of experience between entry-level tech support and experienced network administration. A potential candidate will be interviewed and evaluated, potential placement to match demonstrated experience and skill level. Who is AZSB IT Operations? Our IT team keeps the mountain online; from device administration to the network, servers, and point-of-sale systems that the resort depends on. Depending on your experience level, your day-to-day could include any combination of: - Helping users troubleshoot everyday technical issues, in person, by phone, email, or chat - Working a ticketing queue and knowing when to solve something yourself versus loop in someone more senior - Setting up and maintaining accounts, hardware, and software across departments - Administering and troubleshooting network, server, and connectivity issues (LAN/WAN, firewall, wireless) - Supporting POS, ecommerce, and payment systems in revenue-critical operations - Managing identity, access, and basic security controls - Documenting systems and solutions to share knowledge Who We're Looking For -Getting started in IT? If you've got a genuine interest in technology, decent problem-solving instincts, and a customer-service mindset, we want to hear from you — we'll train the rest. -A few years experience? If you've done helpdesk, desktop support, or junior systems work and are ready for more ownership and technical depth, this could be your next step. -Deep network/systems background? If you've got several years administering networks, servers, and infrastructure, there's room for you to come in at a senior level and take on real ownership. -Across all levels are strong communication abilities, a willingness to learn, great service mindset, and a team-first attitude. Experience & Education No specific degree or certification is required, we are interested in your demonstrated ability more than credentials. -Relevant education or certifications (CompTIA, network/systems certs, degree in a related field) will be commensurate with greater responsibility.  -Experience can range from none (with strong aptitude and drive) to 5+ years administering networks and systems. -Relevant industry experience in hospitality and/or recreational industries preferred -Intermediate level snowsports ability preferred (ski or snowboard) Physical Requirements & Working Environment -Some work is sedentary, at a computer for long periods of time. -Some work requires bending, twisting, lifting, working in tight spaces, including climbing ladders to work at heights above 6 feet.  -Work may occasionally be outside, in inclement weather and/or at high altitude. Compensation -Dependent on relevant skills and experience or expertise   Qualifications