We're a growing remote travel team and we're looking for a reliable, detail-oriented professional to join us as a Remote Travel Assistance Coordinator.

In this role you'll serve as the primary point of contact for clients throughout their entire travel experience, from initial booking support all the way through post-trip follow-up. You'll keep everything organized, accurate, and running smoothly while delivering a high standard of professional service.

No prior travel industry experience is required. We provide full training and structured onboarding so you're set up for success from day one.

Key Responsibilities

Respond to client inquiries professionally via email, phone, and messaging platforms
Process itinerary changes, cancellations, and special travel accommodations
Provide accurate information on travel requirements, documentation, and agency policies
Conduct proactive check-ins with clients ahead of their departure dates
Resolve client concerns efficiently and with a calm, professional approach
Maintain organized client records and keep internal systems up to date
Communicate professionally via email, phone, and online chat.

What Were Looking For

Excellent communication and interpersonal skills.
Friendly, professional manner with strong attention to detail.
Reliable, organized, and able to manage multiple tasks independently
Comfortable using digital tools, booking platforms, and online systems
Able to work independently in a fully remote environment

Technical Requirements

Laptop or desktop computer.
Reliable broadband internet connection.
Smartphone for communication and updates.
Quiet workspace suitable for client conversations.

What We Offer

Fully remote work structure
Flexible scheduling framework
Structured training and ongoing support
Collaborative team environment
Access to industry-related travel benefits

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