(USA) Senior Manager I, Operations Improvement, Facility

This role is responsible for driving business execution, leading teams, managing programs and projects, and supporting Walmart’s values while delivering strong operational results.

Business Execution & Project Leadership

• Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; demonstrating adaptability; and supporting continuous learning.
• Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, coworkers, or other key stakeholders; soliciting, evaluating, and applying ideas for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events.
• Manages multiple projects by defining scope of work and project objectives; establishing project activities, deliverables, milestones, and timelines; coordinating planning activities; assembling management plans; tracking changes; ensuring resolution of critical issues; managing governance of project plans; identifying and securing resources; monitoring budgets and costs; and delivering presentations, status reports, and project documentation to stakeholders.

Process, Content, & Program Management

• Manages content management initiatives by evaluating and prioritizing content requests; designing, developing, automating, and maintaining tools, templates, and resources; collaborating with teams to develop and implement intranet content; providing guidance on platform functionality, communication approaches, and content quality standards; ensuring alignment with content governance standards; auditing content; and adapting digital communication methods to resolve audit concerns.
• Manages processes and procedures for areas of responsibility by analyzing data to identify existing standards, processes, governance, and workflows; evaluating business components and performance baselines; identifying improvement opportunities; editing existing processes; developing improvement solutions; ensuring processes are simple, executable, and sustainable; aligning with cross‑functional teams; and communicating changes to drive stakeholder buy‑in.
• Manages behavior change and process improvement programs by evaluating and determining improvement needs; partnering with cross‑functional teams to develop operational strategies; providing guidance on company policies and procedures; ensuring proper controls, tools, and materials are available; monitoring performance against metrics; identifying post‑implementation issues; and developing and gaining alignment on resolutions.

People Leadership & Development

• Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team‑based work environment; establishing performance expectations; conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and promoting a belonging mindset in the workplace.

Ethics, Compliance & Policy Support

• Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and guiding others in their application, ensuring compliance, and utilizing and supporting the Open Door Policy.

Walmart Leadership Behaviors

Respect the Individual

• Builds high‑performing teams that embrace differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected.
• Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity.
• Attracts and retains top talent while empowering, developing, and recognizing others’ contributions and accomplishments.

Act with Integrity

• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Models Walmart values, holds self and others accountable, and supports Walmart’s goal of becoming a regenerative company through positive community and sustainability impact.
• Acts in a selfless manner and demonstrates humility, self‑awareness, honesty, fairness, and transparency.

Serve Our Customers and Members

• Delivers results while putting the customer first, adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models.
• Makes decisions based on data, insights, and analysis while balancing short‑ and long‑term priorities and considering all stakeholders.

Strive for Excellence

• Displays curiosity, a passion for learning, and a willingness to take calculated risks while demonstrating courage and resilience.
• Drives continuous improvement by adopting new technologies and skills and supporting others through change.

Compensation & Benefits

• Annual salary range: $116,000.00 – $174,000.00
• Additional compensation: Annual or quarterly performance bonuses

Additional compensation for certain positions may also include:

• Regional Pay Zone (RPZ) (based on location)
• Stock

Benefits Include

• Medical, vision, and dental insurance
• 401(k), stock purchase plan, and company‑paid life insurance
• Paid Time Off (PTO), including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave
• Short‑ and long‑term disability
• Company discounts, Military Leave Pay, adoption and surrogacy reimbursement, and more

You will also receive PTO and/or PPTO, based on job classification and length of employment, meeting or exceeding applicable paid sick leave laws.

Education Benefits

Live Better U is a Walmart‑paid education benefit program covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and professional certificates. Eligibility requirements apply. Benefits are subject to change and program terms.