Join our Team as a Technical Publications Writer!

The Role:

We are seeking a passionate and dedicated Technical Publications Writer. In this role, you will write technical manuals, reference materials, online help, and other documentation for both internal and external audiences. You will create clear, descriptive content and work closely with multiple departments and subject matter experts to verify accuracy. You will use a variety of tools, technologies, and media to complete documentation tasks and coordinate the production and distribution of published materials as needed. You may lead projects that require broad technical knowledge. You will work under limited supervision, handling complex issues independently and escalating only the most advanced challenges.

What You’ll Be Doing:

Creating and writing documents that support the company’s publishing goals, while participating in peer reviews and occasionally reviewing the work of colleagues.
Proactively identifying the need for technical updates and making revisions to published documents.
Ensuring all publications comply with Technical Publications, Marketing, Legal, and Corporate standards.
Assisting in the development of procedures for electronically archiving documents.
Coordinating the print and/or electronic publication of materials as needed.
Conducting content research to support team members and project needs.
Providing leadership, coaching, and mentoring to others, and serving as a lead writer or supporting lead writers to meet project goals.
Designing effective page layouts and visuals that clearly communicate the intended message.
Reviewing engineering prints, system diagrams, and parts lists to identify and correct errors.

What We’re Looking For:

Ability to understand and apply comprehensive subject matter knowledge.
Excellent verbal and written communication skills.
Strong project management capabilities.
Proficient understanding of electrical, mechanical and hydraulic systems, hardware/software integration, troubleshooting, assembly techniques, and applicable tools.
Knowledge of PC operating systems and system software.
Proficiency with key software tools relevant to the role, such as CCMS, FrameMaker, Acrobat Pro, Microsoft Office Suite, PLM, and AI based tools.
Experience in using Simplified Technical English.

What Sets You Apart:

A Bachelor’s Degree or related technical certificate.
1 + years of relevant professional experience.

Where and When You’ll Work:

Enjoy the best of both worlds with a hybrid schedule—collaborate in person at our Greene, NY office 3 days a week and work remotely 2 days a week.
Typical first shift hours, Monday through Friday.

What Your Total Compensation & Benefits Package will look like:

Salary - $62,353 - $106,845 per year. Compensation depends on the selected candidate’s education and experience.

Relocation: This role may be eligible for relocation assistance.

World Class Benefits:

Competitive Salary
Performance Bonus
Generous Paid Time Off and 13 Paid Holidays
Affordable Medical plans and no-cost Dental & Vision options
100% 401(k) match up to 6%
Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
Tuition Assistance Program
Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
Recognition and Kaizen (continuous improvement) Reward Programs
Meaningful opportunities for personal and professional development
Best in class work culture!

Big Name | Big Opportunities | Life is Better at Toyota

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

Learn more here: https://www.toyotaforklift.com/careers

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