Health Unit Clerk, Mental Health Unit

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Franklin Medical Center is looking for a Health Unit Clerk to join our team in Greenfield, MA!

SCHEDULE:

• Full-time, 36 hours/week
• 12-hour shifts, 8am-8:30pm, Monday-Wednesdays
• No weekends
• Every other holiday required

LOCATION:

• Baystate Franklin Medical Center
• Greenfield, MA
• On-site parking

JOB SPECIFIC DUTIES/RESPONSIBILITIES

• Functions as a critical primary contact for the unit and facilitates/coordinates the collection/dissemination of vital patient and department information.
• Prepares medical records (copies of the chart, completing all appropriate forms, obtaining signatures, faxing patient demographics, obtaining imaging discs) before patient transfer.  Ensures all pages are accurately labeled with correct patient identification.
• Maintains accurate and timely communications within the unit. Answers telephone consistently in a courteous manner with proper identification and ensure direction to the appropriate team member without delay (at least 120 calls per shift).
• Enters transportation orders for all patients traveling to other departments through tele-tracking.  Also uses the tele-tracking system to obtain items needed in the department (stretchers, wheelchairs, blood, beds), exchange code carts, etc. 
• Establishes and maintains collaborative relationships with members of the health care team. Assists team members with patient care activities. Provides feedback to coworkers to promote effective team relationships. Communicates an attitude of positive customer-focused interactions at all times.
• Other duties and responsibilities as required.

MINIMUM QUALIFICATIONS: 

• Three years of an acute hospital setting

• Secretarial experience with computer knowledge required with a minimum of one-year of medical secretary or unit clerk experience preferred

THE ADVANTAGES OF WORKING WITH BAYSTATE!

• Earn more from day one with competitive pay and affordable health coverage that includes Wellness and Massage reimbursements
• Prioritize balance with a competitive PTO package that expands as you build your career with us
• Invest in your future with adoption assistance, tuition support, continuing education, and career development resources
• Build long-term financial security through a retirement plan company match and growing annual company contributions
• Support for life beyond work, including first-time home-buyer assistance and free financial coaching
• Well-being that goes beyond basics with mental, physical, and financial wellness programs
• Everyday benefits that matter with a wide range of Voluntary Benefits
• Peace of mind built in with company-paid basic life insurance
• Easy access to work with onsite parking available at select locations

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!

Education:

Certifications:

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

Equal Employment Opportunity Employer